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Northshore Motors

Syosset, NY

2.4
147 Reviews

180 Michael Dr

Syosset, NY

11791

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147 Reviews of Northshore Motors

July 18, 2023

I purchase my car from Northshore Motors and paid $3,000 for warranty coverage. Now I can't even reached them. Just found out that the company was sold by Gold Coast Motors, they have skipped town. I nee More

by cc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chante Williams, Anthony D, Kelly Rodriguez, IRIS S., FELIX TEJADA, KEVIN PRATT, RAYAN REID
July 04, 2023

Upon careful examination, I have uncovered discrepancies between the installment contract submitted to the "financing institution" and the copy I personally received. Alarming irregularities have come to li More

by Ms Sabrina J
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Nicky B
May 27, 2023

I have been trying to call for weeks confirm if I have gap insurance on my vehicle . I have also emailed and nothing . Does anyone know how to figure out if you gave gap if you purchased through this deal More

by d
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Gigi
November 19, 2022

North shore car dealership is truly a rip-off they're selling broken down cars that's made up to look like they run but by the time you find out that something is wrong with the vehicle, there's a whole More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
IRIS S.
Nov 24, 2022 -

Northshore Motors responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 28, 2022

I buy a car you sale give a darmage and no answer my call, you guy cancel my appoiment for sevice fit the car More

by Cesar perez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feliz and karen bad costumer service, FELIX TEJADA
Oct 31, 2022 -

Northshore Motors responded

Providing a positive experience is our top priority and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 12, 2022

The representatives were helpful. I will recommend people to do business with the company anytime. More

by Amicahcohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX TEJADA
Oct 12, 2022 -

Northshore Motors responded

Thank you for taking the time to leave us your feedback. We appreciate your business.

September 28, 2022

It’s very hard to get thru to someone at the dealership. They keep telling you someone get back to you and then hey never do. It’s a bit unorganized. Customers Always come first and I was not satisfied. Al More

by kmatos1103
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FELIX TEJADA
Oct 02, 2022 -

Northshore Motors responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 25, 2022

Terrible, unprofessional service. Felix gives a constant run around when asked to figure out why our price jacked up an extra few thousand. Telling us he can trust him, he’s got us More

by ReallyBro
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FELIX TEJADA
Sep 29, 2022 -

Northshore Motors responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 17, 2022

The seller never bothered to let me see all the details. .he didn't even mentioned the interest i would pay on the car..I reached back and asked for details..they never returned my phone calls..supposedly th More

by Walt65
Customer Service
Price
Recommend Dealer
No
Employees Worked With
IRIS S., KEVIN PRATT
Sep 22, 2022 -

Northshore Motors responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Walt, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 31, 2022

HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE WILL NEVER DO BUSINESS WITH THEM AGAIN More

by robriv41
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FELIX TEJADA
Aug 31, 2022 -

robriv41 responded

The most horrible experience I've ever had buying a car thank God the deal didn't happen the most unprofessional place I've ever dealt with, made the deal on 8/11 fast forward 8/27 still didn't get the car I had to end up canceling the loan now I'm waiting almost a week to get a refund for my down payment no one wants to answer the phone they're the worst today is 8/31 I'll be at their office tomorrow 9/1 to get my down payment they turned something that's supposed to be business in to a personal matter if I can get to any person looking to buy a car DO NOT GO TO THEM YOU WILL REGRET IT I went to 26 motor and got my dream car without one problem 26 motor stuff is professional and on top of their business again if anyone is interested in buying a car DO NOT COME TO NORTHSHORE MOTOR OR SUNRISE AUTO OUTLET FELIX WAS THE ONLY HALFWAY PROFESSIONAL PERSON THERE HE ACTUALLY TRY TO DO HIS BEST BUT THE PEOPLE HE WORK FOR MADE HIS JOB THAT MUCH WRONG FELIX IF YOU CAN SEE THIS REVIEW YOUR BETTER THAN THE COMPANY YOU WORK FOR AND I HOPE YOU CAN FIND A PLACE BETTER THAN THEM I WISH YOU THE BEST GOING FORWARD WITH THEM

Aug 31, 2022 -

robriv41 responded

Northshore motor is the absolute worst if I could tell the world I would DO NOT BUY ANYTHING FROM NORTHSHORE MOTOR THE MUST UNPROFESSIONAL CAR DEALER THE WORLD!

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