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Colonial Ford of Plymouth

Plymouth, MA

4.7
2,994 Reviews

11 Pilgrim Hill Rd

Plymouth, MA

02360

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2,994 Reviews of Colonial Ford of Plymouth

April 18, 2024

I had been looking for a replacement for my aging pickup. I travel extensively for my job so time is an issue for me. I found a vehicle that met all my expectations on Facebook. I contacted the dealership an More

by Draig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Russell, Jose Oliveira
April 06, 2024

A pleasure to work with for the many vehicles in my landscape company fleet. Will definitely be doing business with them again in the future! More

by JFYOUNGCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Roderick, Glenn Smith, Brenden Smith
April 02, 2024

Staff was great from start to finish. Waiting area was clean and well stocked for guests. John was especially helpful in getting my two vehicles in for service! More

by NMGILES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in the service area was very nice
April 02, 2024

Great Service. Kyle handled my vehicle service; He was professional, friendly and courteous. He did a great job keeping me informed. More

by STEPHEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson, Bruce Kelly, Danielle Barnett, Jhaki Wholey, Anthony Cristiani, Josh Bowens
April 01, 2024

Sold me a car that will not pass inspection when given a week to do brakes and inspect the car was told it did not need brakes 2 weeks after purchase car was taken to Subaru to only be told it does need bre More

by jarrednickerson97
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dell Roderick, Greg Russell, Joe Dziedzic, Jose Oliveira
Apr 02, 2024 -

Colonial Ford of Plymouth responded

Jarred- ALL Pre Owned Vehicles go through a MULTI POINT INSPECTION and brake thickness front and rear are measured to the mm by a trained service tech along with tire depth and numerous other items . We take pride in all our vehicle sales and strive for Customer Satisfaction - obviously the call with the Sales Manager did not satisfy you so please call me directly at 774-773-3536 I would appreciate if you to email or text the inspection report from Subaru with brake measurements-we can then meet and put your car up on the lift and if there was any error on our part take 100% responsibility and replace your brakes -and if in fact Subaru was trying to "SELL YOU ON SOMETHING NOT NEEDED" then light will be shed on that- and either way we continue the great relationship we had from the start . Ron Almeida General Manager

April 01, 2024

Charles Seibert was great to deal with when buying my new car. We really enjoyed the communication we received from him. More

by tcohen0801
Recommend Dealer
Yes
Employees Worked With
Charles Seibert
April 01, 2024

The Body Shop went above and beyond on the repairs to my truck. Thankful for the great work they did. More

by danhawk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ellis, Mike Medeiros
April 01, 2024

Mike smith Brendan smith and joe dziezdzic were phenomenal! Answered all My questions? Answered my concerns and had me In in a car in under 12 hours. No issues at all, no headaches. Most importa More

by Rere Dawley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dziedzic, Brenden Smith, Mike Smith
April 01, 2024

Great service as always. Kyle kept me informed the whole time my truck was being serviced. More

by jwalsh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
April 01, 2024

Very helpful with telling me and giving me the best advice for my truck! Thank you More

by dillon3498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
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