Ferdy Franco
Ferdy Franco at Herb Chambers INFINITI of Westborough
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Ferdy Franco

Service writer

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of Ferdy Franco

April 19, 2024

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Employee Rating

Herb Chambers Infinite of Westboro service is top notch! I’ve been going there since 2020 and they treat the customers good! Service was great and with a car wash and vacuum! Thanks guys! More

by drusack
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Demers

Apr 23, 2024

Herb Chambers INFINITI of Westborough responded

We're delighted to know you've been enjoying our service since 2020! Our team at Herb Chambers INFINITI of Westborough always aims for top-notch customer care. Thank you for your continued support and enjoy that clean car feeling!

April 16, 2024

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Ferdy is very helpful . The team sent me a video of potential issues so I could be informed. Nice touch More

by Wmbcarroll
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Herb Chambers INFINITI of Westborough responded

We're glad to know you found our video update helpful! Our team and Fredy at Herb Chambers INFINITI of Westborough always aim to keep customers informed. Thanks for the positive feedback! Safe travels!

April 16, 2024

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Service was easy to schedule, courtesy car was available and waiting when I arrived. I was kept informed of the progress. In a rather unusual occurrence, I wasn't quite happy with my vehicle when it was re More

by Celloguy
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Recommend Dealer
Yes
Apr 16, 2024

Herb Chambers INFINITI of Westborough responded

We're glad to know that our team at Herb Chambers INFINITI of Westborough was able to provide you with a satisfactory service experience. We look forward to serving you again! Have a great ride!

April 06, 2024

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Had a nail in my tire. Didn’t know if I could get a Saturday appointment. Got right in.staff More

by danerin
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Recommend Dealer
Yes
Apr 08, 2024

Herb Chambers INFINITI of Westborough responded

Danerin, thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers INFINITI of Westborough Team

April 05, 2024

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Excellent service Careful explanations of the work needed Super professional attention Overall a wonderful experience!! More

by Elisabet
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Recommend Dealer
Yes
Apr 05, 2024

Herb Chambers INFINITI of Westborough responded

Elisabet, we're delighted to know you had a wonderful experience at Herb Chambers INFINITI of Westborough! We always aim for excellent service and clear communication. Thanks for the positive feedback!

March 31, 2024

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Ferdy and the service team made the process seamless. I was greeted immediately and everything was explained in detail. A video explanation was sent while I waited and I enjoyed a hot drink with a snack. More

by Kgosselin
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Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Max Elentukh, Ali Lewis , Stiwar in sales and Mark in finance

March 26, 2024

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They were very professional and respectful and very conducive environment. Work was great and finished on time. More

by Abena
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Recommend Dealer
Yes
Mar 26, 2024

Herb Chambers INFINITI of Westborough responded

Abena, we're glad to know you found our team at Herb Chambers INFINITI of Westborough professional and respectful. We always aim for timely service in a comfortable environment. Thanks for the positive feedback!

March 15, 2024

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Great service with. Efficient communications of the progress combined with Reasonable prices, overall great experience. More

by srsmith77
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Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Herb Chambers INFINITI of Westborough responded

We're glad to know you had a great experience with us at Herb Chambers INFINITI of Westborough! Your feedback about our service and communication is much appreciated. Thanks for the review!

February 19, 2024

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Employee Rating

I always get great service from this dealership, both in Sales and the Service Department. I just bought my 3rd car from them! I highly recommend this dealership! More

by lsharon5573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Herb Chambers INFINITI of Westborough responded

We're so glad to know you've had consistently great experiences with our Sales and Service Departments at Herb Chambers INFINITI of Westborough. Thanks for choosing us again, we appreciate your recommendation!

January 20, 2024

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Employee Rating

Amazing customer service, efficient and speedy response. Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! More

by Danielle.melendez94
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Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Herb Chambers INFINITI of Westborough responded

Danielle, we're delighted to know you had an amazing experience with our team at Herb Chambers INFINITI of Westborough. We look forward to assisting you again in the future!

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