I went through the Costco program and worked with an Internet sales rep - Ferris Lau. He asked what I was looking for and then showed me both a 2017 and 2018 model of the car, pointing out the differences between the two. We then test drove both models and I made up my mind. There was no pressure to go with either model.I would say the process still takes a long time.
"Simple, respectful, and Honest"
- Old Crow
Initiated process via email. Straightforward communication without any game playing, or psychological meandering. Out of pocket costs were provided without promptly. Upon visiting to complete transaction, we were treated respectfully. Would highly recommend this dealership based upon the demeanor of our representative.