"Excellent experience all-round"
I have nothing but good things to say about Jesus, Floyd, and CBB. The entire experience went smoothly from start to finish. I have been through the car-buying process several times in the past, and this was up there with the best. Everyone was so nice and helpful, and you don't feel like anyone is trying to take advantage of you. These guys are fantastic and we got a great vehicle at a great price. We honestly couldn't be happier. I would highly, highly recommend this place if you're looking to buy a car. A+
"Great customer service "
I had a great experience with sales staff and finance department. This is my second vehicle purchase and was very happy both times. Would definitely recommend this dealership to anyone.
"Honist and good people"
Honist and helpful good location and feel conmfortable in this dealership I recomand every one to certified Benz and beemer to buy there cars from this location
"Transparent sale of a great car at a great price"
This dealership was fantastic. Before driving down from Flagstaff to Phoenix to see a car I was interested in (2012 Kia Sorento), Jamie Herbranson, by my request, worked to get me approved to purchase the car so that I wouldn't be wasting a 2 hr drive down. Then, upon arrival the following day, Floyd Foster greeted us, showed us the car, and made us aware of any issues with it (there was one hard-to-see dent in hood). After a test drive Floyd walked us through the Car Fax. The car had been in a minor accident which only required a small paint repair and they had already lowered the price an extra $1k due to that making the car $2k below KBB value! They had also already done a complete inspection to make sure there was no other damage from that accident. They had also already put new tires on the car. The car was in better shape, had fewer miles, and was being sold at a cheaper price than the other Kia Sorentos we had been looking at. I felt like these guys were very transparent about the whole transaction and cared about doing what was best for me as a customer. There was no pressure. They didn't even flinch when I talked about going down the road to look at another car. Their response was:"Take your time. No worries. We're here all evening." We were sold. After we completed the financing, we had ordered a pizza (kids were getting hungry and restless), and Floyd, even though it was getting late, offered that we could stay and eat in a back room. So thoughtful! Even though his shift ended an hour before, he stayed and waiting for us to finish our dinner so he could personally give us the keys and show us some final pointers about the car. Fantastic service! Also, Travis was great to work with us on the financing. There was some miscommunication on the interest rate and he patiently worked with us until we were completely satisfied. I'll definitely be back the next time I need to buy a used car.
"Best Scottsdale Auto Dealerships"
- Charlie Knox
From service to sales, Certified Benz and Beemer is as good as it gets. I purchased a Toyota 4Runner a few years back and it has been nothing if not spectacular. I have had service performed by the dealership and the experience was exemplary. From the ownership to lot attendants, CB&B will have my business, 4ever. As well, when asked who I would suggest as a dealership, they are always the first group I mention to friends or associates. Lastly, I have been a member of USAA for over 25 years: The fact that CB&B is part of their Car Buying Service speaks volumes as to their trustworthiness and the value of the vehicles they sell.
"Smooth, easy, quick!"
There is a wonderful atmosphere full of people waiting to help everyone who walks through those doors. You simply cannot go wrong if you choose Certified Benz and Beemer.
Other Employees Tagged:
I'm so used to going to car dealers and being bombarded by sales personal as if they were vultures. I admit I was a little intimidated by some of the vehicles on the grounds thinking it was too rich for my blood. But I was not swooped apon! I was greeted at a distance and after finding the cat I had come to look at, I was greeted by the door with a genuine smile and an answer to my inquiry. It wasn't long before I was asked if I wanted to take to vehicle around the block. The sales person was as educated as they could be about the vehicle, and looking under hoods and trunks began. I came with curiosity and left with a determination to come back asap and can't wait to negotiate purchase. I will even be assisted in a full inspection of the chassis via lift in one of the bays, do to this being an older classic. Best dealership I've ever been to!!!
"Quick and excellent service!"
- AMW- El Paso
After looking for about a week and a half for the right car, I found the car I wanted at this dealership. I started chatting with Floyd online and then we started conversing via phone. Floyd answered all of my questions thoroughly and Travis, in finance, was able to get me a better interest rate than the one I had through outside Lending. I was so impressed with the service via phone and email from both gentleman that I decided to give them a deposit on the car and book a flight from El Paso to Phoenix three days later to buy the car. The selection of cars I saw while there on the lot were remarkable. Very clean and very nice luxury cars that are worth an airline flight and a drive home to buy. Thank you CBB! I am enjoying my car. It's everything you said it was and more!
"Car buying made easy"
I loved Floyd Foster's no-nonsense approach in giving me a cash price for the car I was interested in.
It may not be the price I wanted to pay, but it was uplifting seeing that he stick to the price he had on the car.
A footnote. If it were for Drew Costa making a personal call to me I would not have returned to the dealership for a second look.
Went with my own financing but From the website to the actual dealership everyone I came in contact with was transparent Jami was my guy Floyd and zack assisted but Jami bought a few vehicles to me before I purchased the service was amazing all the way through the finance process I had no issues I would highly recommend this place thanks guys