Floyd was knowledgeable about each of the models we were interested in and even suggested a few others just to make sure we rounded out our research. He was friendly in a genuine Midwestern way, not a fake saleman kind of way. He never put any pressure on us. Never gave us any of the old "What can I do to make this sale today" stuff that everyone has seen before somewhere. Purchase price was fair and also fair price for my trade-in. Only minor complaint was that when I drove my new ride off the lot, halfway home I noticed that there was only a 1/3 tank of gas, although to be honest that was more than what I left in my trade-in. This minor complaint aside, I would use Floyd and CB&B again.
"Great customer service"
I had such a great experience from start to finish. There was no haggling no sales pressure. After a the sale was completed I brought the vehicle back due to a mechanical issue and it was taken care of promptly. I would definetly purchase another vehicle from them.
"Not the best experience but love my car!!"
I received friendly service from Sales. However, I was a little unhappy that when my car was delivered it had a light on the panel and I did not have a full tank of gas.I was also disappointed in the fact that I was not instructed on how anything worked except the bluetooth.
"Best ever! "
- Kim & Jeff Porter
Amazing experience with Matt at this dealership- I hate haggling over price, I know exactly what I want having owned luxury cars before and don’t have time to waste at a dealership all day. I found the car I wanted, got ahold of the dealership and they got in touch with me within a few minutes and we set up the appointment. We walked in early and there were plenty of people who knew we were coming and were ready with the car for test driving. By the time my fiancée came back from his test drive I already had the paperwork going. We were out of there with the new car within 2 hours. In addition they have a 10 day exchange period but we don’t need it because we ???? the car! We have one part they are replacing hopefully next week and we are thrilled - thanks Matt and everyone that helped!
"Knowledge about vehicles and easy process."
Matt, Floyd and Travis were helpful and knowledgeable about vehicles and purchase options. They all made the purchasing process simple during a busy holiday season. Thanks!
The car buying experience I had here was the best I've ever had. Floyd was very friendly and accomadating throughout the whole process. Place was kept clean and business seemed to be ran very professionally. I would highly reccomend buying your next vehicle from CBB.
"Great customer service."
From my first call to the dealership all the way thru the purchase of our car everyone was friendly and helpful
Ryan (our sales person) was cheerful and thourough. Floyd, another associate saw to having our car ready to see when we arrived.
I can highly recommend Benz & Beemer.
- Audi 2222
My sales Person Floyd was informative and easy to work with, although I had assumed that the gas tank would have been filled before I left the lot. I almost ran out of gas on the interstate.
"Fun time at Benz and beamers"
Went in to buy a used corvette and was greeted by floyd. Very pleasant person to deal with. After a few days with the car. I decided that I would prefer a different car from them. They have a 10 day exchange policy which I used. Everything went smooth . Not a hassle at all. When i decide to get another car . I will definitely return there and ask for floyd
"Quick and Easy"
I was happy with the ease of making this purchase. The only letdown was that my purchase didn’t include a full tank of gas, wasn’t expecting that.