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Francisco Brucia.
Francisco Brucia
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Francisco Brucia
Mercedes-Benz Certified Service Advisor
Mercedes-Benz of South Charlotte
950 N Polk St
Pineville, NC 28134
30 Reviews of Francisco Brucia
January 21, 2021
"Service costs are unreasonable and service rep was a..."
- BpnappiService costs are unreasonable and service rep was a little vague in his quote. I was charged $90 to tell me my battery was dead. I clearly knew that as that was what I told the rep when I got. Doesn't make sense for me to pay for information that I already knew. Shady way to pad revenues.
Read MoreOther Employees Tagged: Adam Putnam, Aundre Newman, Nelson Prieto, Paul Newman, Jamie Scheuneman, Debra Rushing, Adam Fleshman
Helpful 
January 21, 2021
"Had vehicle in for NC state inspection. Vehicle washed..."
- t lynchHad vehicle in for NC state inspection. Vehicle washed and ready to go quickly. Always prompt and friendly service from service department and porters. First class.
Read MoreOther Employees Tagged: Adam Putnam, Aundre Newman, Nelson Prieto, Paul Newman, Adam Fleshman
December 07, 2020
"Paul Newman once again went above and beyond to take care..."
- Tlynch11523Paul Newman once again went above and beyond to take care of me in a pinch. I had an issue that required immediate attention and Paul made sure it was taken care of promptly. Thanks again Paul.
Read MoreOther Employees Tagged: David Rodriguez, Aundre Newman, Nelson Prieto, Paul Newman, Tom Marcham
November 11, 2020
"Working with Bobby S. has always been a pleasure. I never..."
- Julie M.Working with Bobby S. has always been a pleasure. I never want to buy a vehicle anywhere else! Exceptional customer service, outstanding experience, excellent automobile
Read MoreOther Employees Tagged: Marc Bartalini, Bobby Sabates, Pat Oberer
June 25, 2020
"Frank has taken care of my AMG GLC43 since I purchased..."
- Jeff BennettFrank has taken care of my AMG GLC43 since I purchased it. He is always timely, helpful, and gives me updates while the vehicle is in for service. The service department at this dealer is great. I would recommend Frank and Mercedes Benz of South Charlotte
Read MoreJune 05, 2020
"New Car Delivery"
- Bill/GThis experience was great, our salesperson George Tretiu always goes out of his way to make things go well . He is a straight forward sales person which we really appreciate. The dealership personnel are always friendly and remember our name.
Read MoreOther Employees Tagged: Aundre Newman, Marc Bartalini , George Tretiu
May 26, 2020
"Mercedes Benz Of South Charlotte has the best sales and..."
- kittenMercedes Benz Of South Charlotte has the best sales and service department in the South! I have been treated with the utmost respect and kindness when I go to the dealership. Janusz Walczak is my sales rep and he always greets me with the greatest smile and gives me the biggest hug! You just can't beat it anywhere, they're great!!!! I've been to other Mercedes Benz dealerships and if they don't think you have money, they will ignore you. Little did they know! Smh lol I'm truly happy at Mercedes Benz Of South Charlotte! If you're looking to purchase a Benz, this is the place to be! M. Mills
Read MoreOther Employees Tagged: Janusz Walczak, Jamie Scheuneman, Walter Hidalgo , Janusz Walczak, Frank Brucia
May 14, 2020
"Very Bad experience"
- AmmieThe service took 4 hours to do an oil change. Francisco the service representative was rude. I will go to different dealership next time. I have never had such a bad experience. My vehicle only had 6200 miles and only needed a quick oil change that turned into a very bad experience. Everyone else there was great, but you know it only takes one person to make the whole experience awful. I gave a 3 rating due to what I experienced with Francisco. If not for him and it taking 4 hours to do an oil change with a scheduled appointment, my rating would have been higher.
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