"Can’t say enough good things about my experience. Max..."
Can’t say enough good things about my experience. Max Woosnam was very thorough and knowledgeable. It is evident he is passionate about cars and that made it such a positive buying experience as well. The team is full of excitement and so easy going and was a pleasure to work with. Thanks VW of Crystal Lake!!
"They were Very accommodating. I’m very happy with my..."
They were Very accommodating. I’m very happy with my purchase. Frank was very nice and easy to work with. We Would shop here again.
"Amazing service ! Everything was very calm and collected..."
Amazing service ! Everything was very calm and collected :) my mom is coming for a car in a few months such nice workers ! Made me feel very good about my purchase and helped a lot with explaining !
"Adrian was very knowledgeable and patient. He works to..."
Adrian was very knowledgeable and patient. He works to make sure I was satisfied with the car and the buying process. I love the car. Thank you!
"I had a fantastic experience buying my Atlas from Frank..."
I had a fantastic experience buying my Atlas from Frank at VW of Crystal Lake. I’m not going to lie, being a woman and beginning the search for a new car on my own while my husband was working was a bit scary but Frank made the entire experience easy. He was incredibly knowledgeable, easy to work with and not pushy (super patient) which was key for my husband and I since we needed to wait 2 weeks from beginning our search to purchasing since we were finishing refinancing our house. Once we were ready to purchase Frank worked tirelessly to find the car we wanted, even making a dealer trade so we could have the EXACT car we wanted. I highly recommend Frank and VW Crystal Lake for all your car shopping needs!
"Always a great buying process with any of the Anderson..."
Always a great buying process with any of the Anderson dealers. Smooth and seamless and never any pressure. This is my third car purchase and will contrite to go back!
"This was a really great experience - top to bottom. We’d..."
This was a really great experience - top to bottom. We’d driven the same car at a different dealership but left because the people were not genuine and we didn’t like the experience. Fast forward a few weeks, I communicated by email, set up an appointment, came in, and had the paperwork signed in under 2 hours. Everyone so friendly and genuinely helpful.
"Very nice Helpful Understanding Helped us find the..."
Helped us find the right car
Took the time to help us
Kind to his customers
"Trevor is the best! Trevor was extremely helpful and..."
Trevor is the best! Trevor was extremely helpful and answered every question I had! We are very happy with the great experience at VW Crystal Lake!
"Such an easy and pleasant process! Just 2 days prior to..."
Such an easy and pleasant process! Just 2 days prior to looking at VW’s we were sitting at GARY Lang Chevrolet ready to purchase a Chevy Equinox, literally sitting at the desk with checkbook in hand just waiting for the paperwork when they said the price that was online AND verified on the phone prior to coming in would not be honored as it included a lease loyalty discount of $1600 which we did not qualify for, therefore we left! I am happy we did as we ended up with fully loaded VW Jetta at the exact price quoted when I called in prior to going to test drive. We were at The dealership from test drive to purchase less amount of time we were at GARY Lang!!!
They all were amazing, HONEST, and very efficient. I can’t believe how quick they pulled all the paperwork and financing together and got us in and out!!! I totally recommend Frank when looking for next vehicle! He was fantastic and very knowledgeable!!