"Mr,Frank Bennett was very Friendly and down to earth."
Our experience with Mr. Frank Bennett was like visiting an old friend. He was very friendly, courteous, knowledgeable and helpful. He was very patience with us because we were looking for a Honda CRV but not sure what year to buy but after test driving 3 different models we were very pleased with the one Frank recommended, it better fit our needs. We have bought many cars in the pass and it was always a hassle and a stressful experience but working with Frank was one of the fastest, stress free and awesome experience we had. We will definitely recommend Frank to all our Friends and Family.
"Down to Earth"
- One Happy Camper :)
Bought a Honda Civic Sedan LX tonight :)
We researched online first, then came in to test drive...drove off with a car!
Initially we were contacted by Craig Laudenslager the Internet specialist and then met Frank Bennett when we arrived for the test drive.
Frank is a Down to Earth guy and no pressure salesman. The internet price we were quoted was what we received when we got there. Would easily recommend this dealership.
First time Honda buyer!
"Perhaps Time to Move on after 15 Years with Freed"
Freed does not value loyalty (purchased/leased five vehicles there and countless service trips) over 15 years. Went in to lease new car and were offered no deals, nickled and dimed and salesman did not know his inventory. He took us to the wrong car and I had to tell him where right car was. Then took us to another wrong car. The whole process was laissez-faire, take it or leave it (I’ll leave it). Eventually, we were rescued by a Sales Manager but we will be looking to purchase and service our Hondas from somewhere else in the future.
Other Employees Tagged:
, Woman at front desk telling us what we need. What we did not get was Wendy’s management advise Listen to customer, Believe customer and Apologize to customer. Then treat return customers better!!!!!!
"Great as usual"
I have been buying cars from JL Freed for 25 years and my experiences continue to be great. Friendly, competent and honest are the words that come to mind. Their service team is also great to work with. I will continue to go to JL Freed for all my car needs. Frank Bennett was great to work with and really helped me through the car buying process which can be stressful. He made it easy.
"Leased new 2018 Civic"
Frank was awesome to work with and made the process of turning in my car and starting a new lease very easy. He is friendly but a straight shooter and kept me informed every step of the way.
"Knowledgeable and Great Customer Service"
Frank was great from the moment we walked into the dealership until we drove away. He was knowledgeable and provided fantastic customer service from beginning to end.
"Purchase of a 2018 CRV"
We purchased a new 2018 CRV from Freed on April 30. We worked with Frank Bennett on the sale. He was great. Took us out on our test drive and he knew the car features very well. The negotiations were no pressure and we were happy with our purchase price and trade in value. We recommend Freed.