Frank Ghusson
Frank Ghusson at BMW of Freehold
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Frank Ghusson

Service & Parts Director

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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18 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

37 yrs, 8 mos

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rated

18 Reviews

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18 Reviews of Frank Ghusson

March 26, 2024

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Employee Rating

Absolutely phenomenal experience from start to finish. My build turned out exquisite. Mark Eustace is the best salesman. Ruslan was also very helpful. Even the service department got the car PDI’d ASAP. T More

by Christian K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky, Nicholas Lichaa, Mark Eustice, Kelly Costa , Christian Kowalczyk

Mar 27, 2024

BMW of Freehold responded

Hello Christian! We're so glad to know you had a phenomenal experience with us at BMW of Freehold. It's great that Mark and Ruslan were able to assist in making your third 5 series purchase smooth! We look forward to seeing you again for the next one!

November 02, 2023

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Employee Rating

Frank G. & Sales Manager Nick are an absolute pleasure to deal with & true professionals. Can’t thank them enough for the countless assistant through the year More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa, Robert Lidondici, Ashley Kelsch, Paige Cogliano , Rachel Costa, Dominique Nemeth

Nov 03, 2023

BMW of Freehold responded

Hi Victoria! Thank you for taking the time to leave us a review. We're delighted to know that Frank and Nick have consistently provided you with excellent service at BMW of Freehold. Thanks for your continued support over the years! Enjoy the road ahead and we'll see you back soon!

August 25, 2021

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Employee Rating

Frank was so understanding and really took the time out Frank was so understanding and really took the time out to understand my issue. He defiantly understood from the customer side of things. I have to s More

by Bmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

BMW of Freehold responded

Thank you for the positive feedback and kind words about Frank! Providing the best customer service experience is our goal, and we appreciate you choosing BMW of Freehold!

April 01, 2021

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Employee Rating

Costomer service was great. Very friendly and welcoming. Questions we had were answered. Helped us find the car that my son was looking for. Dominique was very friendly and helpful with all questions and ma More

by Ramkux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Shouldice , Dominique Nemeth

Apr 01, 2021

BMW of Freehold responded

Thank you for the fabulous review and congratulations on the new car! We will share your kind words and positive feedback with Dominique, Frank, and Maria.

October 31, 2020

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Employee Rating

Another great experience with BMW of Freehold. Thank you to Dori, Orville and Russ for working with us on our new X5 lease. You guys are the best. More

by DaveGreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

BMW of Freehold responded

Thank you for the review!

October 26, 2020

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Employee Rating

Freehold BMW and Dominique were amazing to work with. Great deal and most important they were honest and straightforward to deal with. I highly recommend Dominique and Freehold BMW for your car purchase More

by BobO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominique Nemeth

Oct 28, 2020

BMW of Freehold responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

October 01, 2020

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Employee Rating

This was my first time leasing a car and bmw of freehold made it a great experience. Really friendly staff and they work hard to give you the best deals! Will continue to work with them even though I live i More

by dennis.genin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominique Nemeth

Oct 02, 2020

BMW of Freehold responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

January 07, 2019

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Employee Rating

Stay away Greg tried to scam me for $500 for a diagnostic. Still waiting for Frank Ghusson to call me. This place is a scam all around. I drove 2 hours and got More

by Justin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gregory Itkin

December 13, 2018

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Employee Rating

They did the right thing for us. Had an issue with a new 2018 X5 but after much discussion they decided to give me a new 2019 X5. It was very much appreciated. More

by fastcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dori Dado , Kyle Gries

Dec 14, 2018

BMW of Freehold responded

We are thrilled to hear that you had a top-notch experience at our dealership! We hope that you continue to enjoy your 2019 X5!

November 15, 2018

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Employee Rating

Great establishment My husband and myself were looking for the right car we went to other dealerships including Chevrolet Cadillac etc and othe BMW dealerships I heard ab More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dori Dado, Justine Ammiano , Erika Casalaspro, Nick Marchesani

Nov 16, 2018

BMW of Freehold responded

Linda, we are so happy to hear that you enjoyed our pleasant atmosphere. We appreciate you taking the time to tell us about your positive experience! Enjoy your new BMW X2 and we look forward to taking care of any future needs that may arise!

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