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Gerald Hyundai

North Aurora, IL

4.5
1,660 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,660 Reviews of Gerald Hyundai

February 05, 2024

Michael Chino and Pete M. got me the exact Pallisade that I was looking for. They didn't had the color I was looking for but Mike was able to get it within two hours. Also, hi More

by Syed Ahsan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Pete Mendoza
January 19, 2024

Nderim was amazing, He is very knowledgeable about Tucsons and knew exactly what I wanted. I will always trust him with advice and future purchases. Thank you so much! More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Jan 24, 2024 -

Gerald Hyundai responded

Congratulations on your new vehicle, Kathy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Nderim was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Mike Chino General Manager Gerald Hyundai

December 11, 2023

Nick was great to work with and a man of his word! He got me exactly what I wanted. I drove far to get my vehicle. It was worth it! I would do it again! More

by Legalaction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala
Dec 13, 2023 -

Gerald Hyundai responded

Thank you for the wonderful review and for traveling to Gerald Hyundai from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Mike Chino General Manager Gerald Hyundai

November 10, 2023

My Hyundai Tuscan has been at the Gerald Hyundai dealership for three weeks now. It needs a new engine and should be covered under warranty. I keep going back and forth with the service department a More

by andreahillard
Recommend Dealer
No
Employees Worked With
K.C.
November 06, 2023

They hassle you throughout the sales experience to give a perfect score on the survey. When you answer honestly, you get 2 phone calls from the salesperson and 2 emails from the manager. One of they emails s More

by Heidifan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Chino
November 06, 2023

Thank you to Michael Chino and Frank Laurenzana for all your help in finding the right vehicle for me! After numerous trips, my particular needs , and accommodating all my test drives. They were amazingly More

by goldstrikeann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Frank Laurenzana
Nov 09, 2023 -

Gerald Hyundai responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Mike Chino General Manager Gerald Hyundai

October 27, 2023

Horrible experience with the service department. Back in June I had a scheduled appointment for an oil change and it took them 3 hours while I was waiting there for the vehicle. I had asked them to More

by amsween2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Garrett
October 01, 2023

Purchased a 2024 Tuscon Limited. Gerald went out of their way to get the exact vehicle I wanted through a dealer trade. Pricing was excellent. No "market adjustment" on the prici More

by Chris H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson , Michael Chino
Oct 04, 2023 -

Gerald Hyundai responded

Thank you for taking the time to write this 5-star review, Chris. I strive to provide courteous service to all our guests and I am glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Chino General Manager Gerald Hyundai

June 20, 2023

I was looking to test drive two different vehicles. The website indicated that they were in stock in the trim I was interested in (the top tier trim). I called and spoke to the manager, Mohit. He assur More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Mohit Saini
Jun 23, 2023 -

Gerald Hyundai responded

Thank you for leaving us this review. We strive to have every customer drive off our lot in a car they love, and it seems like the vehicle you were interested in was no longer available. If you’d like, I would be happy to find another vehicle to suit your needs. I will be contacting you shortly to discuss your experience. Sincerely, Mike Chino General Manager Gerald Hyundai

May 02, 2023

Chris Leventis is outstanding! !!! Just purchased my second Santa Fe from him and he took the time to go over all the new features and made sure we were 100% satisfied with everyth More

by Bkatitagain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Leventis
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