Frank Rao

Excellent Vincent made its so easy for us we were in and out and has been in touch ever since to help us with anything we need help with for the car Vincent made its so easy for us we were in and out and has been in touch ever since to help us with anything we need help with for the car More

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Wonderful experience My experience at this dealership was fantastic. Mr. Macaluso was professional, informative, and patient. He and everyone at the dealership treated me My experience at this dealership was fantastic. Mr. Macaluso was professional, informative, and patient. He and everyone at the dealership treated me with respect and took the stress out of leasing a new car. I highly recommend Island Kia. More

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Pain free and pleasant as usual. Thats been my experience Vincent has always made our visit to Kia a very pleasant and stress free job. He is there to answer all of our questions at anytime. Very professio Vincent has always made our visit to Kia a very pleasant and stress free job. He is there to answer all of our questions at anytime. Very professional and pleasant as usual , he helped us to find exactly what we wanted. W will always come back to Kia , not only is the service awesome but of course the car we chose is. Vincent makes it all stressfree and that is perfect for me.... More

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Awesome experience, quick n painless. Very honest! I just want to say that I almost never give reviews. Like most, who has the time, but for Vincent Macaluso I needed to make the time. His level of p I just want to say that I almost never give reviews. Like most, who has the time, but for Vincent Macaluso I needed to make the time. His level of professionalism, patience and integrity far exceeded my expectations! I was very apprehensive when my lease was nearing its end and only because of Vincent did I once again go with a Kia. I truly hope the upper management at Island Kia and beyond know the type of man they have on their team. If Vincent is there in 3yrs I once again can see myself staying with Kia. Thanks Vincent for treating me like family and making this experience non-stressful, quick and painless! Thanks and God bless my friend! Also, George in Finance and Frank the Manager were a pleasure as well! More

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Great Value for Sorento at Island Kia I ended up having a great experience purchasing my first Kia from Island Kia. They live up to their mission: " Provide exceptional automotive value f I ended up having a great experience purchasing my first Kia from Island Kia. They live up to their mission: " Provide exceptional automotive value for our customers". There were issues in the beginning but the issues were very quickly resolved by Manager Frank Rao. He was very honest and professional. I got my first used Kia Sorento for great value. Really appreciated Timur Ten getting the car CPO( certified preowned) even though it was not advertised as CPO. He also made sure I got the best value in extended warranty for CPO car which has less deductibles. Vincent Macaluso was very informative in explaining every detail in operating the car; there are so many electronic controls. He said I can call him anytime with questions and problems. George, the finance manager was very very patient in helping us decide on extended warranty with best value. I would highly recommend them to my friends and family. Also talk to them upfront about any issues before settling on a price. They work hard to earn the respect and trust of their customers. I never drove a Kia before, but so far I really enjoy driving my Sorento 2015 SX. I researched and found out it is highly rated by Consumer Reports. Kia as a brand has a higher rating than Nissan or Toyota. Was very surprised. More

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Very knowledgeable and honest Frank Rao was a great person to deal with very knowledgable and most of all honest the experience was great defenatly recommend friends and family to Frank Rao was a great person to deal with very knowledgable and most of all honest the experience was great defenatly recommend friends and family to go there. More

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Smoothest process ever ! Treated like royalty ! I was taken care of from soup to nuts as soon a i walked through the door. Frank was easy to work with and made the process very smooth. Ralph in fina I was taken care of from soup to nuts as soon a i walked through the door. Frank was easy to work with and made the process very smooth. Ralph in finance was awesome and took the time to explain everything to me and made me feel comfortable. Lee was OUTSTANDING. Was accomodating and most importanly honest with me from the minute we met. He made recommendations, wasnt pushy at all, and built trust with me right away. He took the time to explain everything, show me the features of the car, and even told me i could text him 24/7 anytime i had an issue. An absolute pleasure to work with the team at Island Kia and i look forward to many more years of doing business ! I will be telling my friends and family! More

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My new Kia Optima My sales rep Vinny Macaluso was excellent. He was full of knowledge on all cars, did a thorough review of features, test drive and made the entire pr My sales rep Vinny Macaluso was excellent. He was full of knowledge on all cars, did a thorough review of features, test drive and made the entire process of my new lease feel seamless and quick. He never made me feel pressured like the typical cliche car salesman. He walked me through setting my phone up, the diagnostic process and called me twice to make sure I was happy with the car. Frank Rao was also extremely helpful and professional. I leased my first Kia thru the freehold location and I will not go back. I've will definitely recommend anyone to island Kia in the future. More

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Awesome experience with leasing 2 vehicl We leased 2 vehicles from Kia. Our sales rep Krystal Bergmann was unbelievable. The care and support she gave was fantastic. She served us in such a p We leased 2 vehicles from Kia. Our sales rep Krystal Bergmann was unbelievable. The care and support she gave was fantastic. She served us in such a professional manner and so knowledgeable that we are recommending our friends to her. We left there 200% satisfied thanks to Krystal's cpntinupus assistance. And she told us to call her anytime with questions which we did and she is always so pleasant and takes her time explaining the different features. Great car and great service. More

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Just looking for best deal and received it here.. WE had a great experience with this dealership.. We have been to many and felt so pressured.. Here they were very helpful especially or sales person G WE had a great experience with this dealership.. We have been to many and felt so pressured.. Here they were very helpful especially or sales person George Engel.. Would recommend this dealership to friends and family.. Kim & Michael M More

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