"Great service great people"
Excellent people great service salesperson was awesome explaining all the features of the car also finance department was pretty fast. I will really recommend this dealership
My husband and I had a great experience buying our very first vehicle. It was our first new vehicle ever-and I am very happy that we purchased it here. Everything was smooth from beginning to end.
Frankie was great in assisting us and so patient with us while we found the right vehicle for us. I felt comfortable enough in asking him to jump in the seat with us to have an idea of how passengers would fit and feel in the back seat. A true team player! The process of buying a vehicle was a smooth one, and to my surprise, a week later we even had an invitation to attend a class to go over the many features of our Ascent. This was beyond what I had expected and to learn that a gift card was even offered for attending was mind-blowing. I am grateful for this opportunity and for the treatment that we received during our class, Dee is excellent! She made sure that our needs were met and that we understood how all the parts of our SUV functioned. I felt very comfortable with her!
Overall, we are delighted with our experience at Subaru of Grapevine
"great service every time"
I have gone to this dealership many times for service or to purchase new cars. I do and have recommended it to anyone that I know is looking for a Subaru or a car that fits the Subaru bill or price range. I commend the staff of the dealership, both in the sales department and the service department for making buying cars extremely easy and taking care of said cars without issues.
I once had someone strip off my wheel studs in another service place. When I discovered this, I was unable to drive the car, but the service department accommodated me and fixed the issue within an hour of getting the car to them. Every visit is pleasant because of the friendliness and professionalism of the staff here.
"Best Subaru Dealership. "
I had a really nice experience at this dealership. All the employees at this dealership are very nice,and efficient. I want to thank Nick and Franky for making the whole process easy . I definitely recommend this subaru dealership.
- William Vaden
Frankie was very professional and he kept in constant communication with me on when our new Forester would arrive! Dealership is very clean and customer friendly!
"Great Experience, Smooth Transaction"
Frankie Saif was my sales rep and I also worked with Scott M, his manager. They’re both very polite and accommodating and got my deal done with ease. I would have liked to seen a little bit more of a discount on the vehicle, but at the end of the day I wanted the car and decided it was worth it. From phone calls and text messages, to in person meetings, the two of them, along with the rest of the staff I encountered we’re all very professional and polite and made the buying experience a pleasure. I would deathly recommend Frankie, Scott , and 5 Star Subaru of Graoevine to anyone looking for an amazing car buying experience!!! Thanks guys!
Great sales service, expedited process, up front and never pushy, knowledgeable. Most hassle-free car-buying process I've ever done. Very pristine dealership and shop floor.
"Frankie will take care of you."
Frankie is knowledgeable, helpful, and timely. He always went the extra step in keeping me informed and answering my questions. He made the process as easy as it could be.
"Frankie !!! Outstanding!!!"
- Steve & Traci
Frankie did an outstanding job educating us on the product line and options. Extremely responsive to our questions and quickly returned calls and text messages. Frankie made us very comfortable and at ease throughout the entire process.. We have dealt with all types of salesman thru the years and definitely rank Frankie as one of our favorites. We will be coming back and requesting him in a few months when our son is ready to move into a new vehicle. I have no doubt that Frankie has a long and prosperous career ahead of him.
Other Employees Tagged:
- Racer x
Frankie was awesome. Made my purchase so easy. He took his time to show us everything about the suv. He answered all the question we had.