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Lexus of Fremont

Fremont, CA

4.7
513 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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513 Reviews of Lexus of Fremont

April 25, 2024

Great service. Good communication during the whole process. Ruel is very professional and thorough with his knowledge and explanations. More

by ABorje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson, Scott Howell
April 25, 2024

Christina Fulkerson was very professional,knowledgeable and explained the process and service options. I have a 2006 Lexus 250 and has only serviced my car at this Dealership. Excellent customer service More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson
Apr 25, 2024 -

Lexus of Fremont responded

Brenda, it's great to know that Christina provided you with such excellent service at Lexus of Fremont. We appreciate your loyalty and look forward to helping you maintain your 2006 Lexus 250 for many more years!

April 24, 2024

Very good service. and on time.but the remolding took too long, waiting area was not too good. More

by randy8589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruel
Apr 24, 2024 -

Lexus of Fremont responded

Randy, We appreciate your honest feedback and are glad the service was completed on time. Our team will take note of these comments as we continually strive to provide the best experiences for our valued customers. Thanks for choosing Lexus of Fremont!

April 24, 2024

My service advisor, James Luong is very professional always. He answer my call everytime I need service in my car. If he doesn’t answer immediately, it means he’s busy but he would return my call defi More

by Ann
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Luong
Apr 24, 2024 -

Lexus of Fremont responded

Ann, it's great to know that James has been a reliable and professional service advisor for you at Lexus of Fremont. We appreciate your kind words and look forward to seeing you down the road!

April 23, 2024

Beautiful and comfortable place in Fremont. Good service, affable and nice salesman. Really happy with purchase. More

by Ellie
Recommend Dealer
Yes
Employees Worked With
Bret Chan, Gabe Hernandez
Apr 23, 2024 -

Lexus of Fremont responded

Happy customers make us happy, Ellie, and we're delighted to know you had a positive experience at Lexus of Fremont! Thanks for the kind words about our service and location!

April 22, 2024

I recently got my RX 350 SUV serviced at Lexus Fremont CA. I had an excellent experience , Christina who was my service manager went above and beyond to explain everything in details and made me comforte More

by Raj Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson
Apr 22, 2024 -

Lexus of Fremont responded

Raj, we're delighted to know that Christina provided you with excellent service for your RX 350 SUV at Lexus of Fremont. We appreciate the positive feedback and will pass along your kind words to the team. Drive safely!

April 21, 2024

Dominick was my service advisor and I have to say he made the experience so much better. For the first time I seriously got updates every single step. From the time my car first started getting worked on to More

by Ria.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick
Apr 22, 2024 -

Lexus of Fremont responded

We're so glad to know that your service advisor made the experience seamless and kept you updated every step of the way. It's great to see how much you appreciated his professionalism! Thanks for choosing Lexus of Fremont, we look forward to serving you again in future.

April 20, 2024

Jimmy provides good services and very helpful. Fast response. Will refer people to him definitely. More

by Wing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Wong, Danny Dang
Apr 22, 2024 -

Lexus of Fremont responded

Reviews like this make our day! We'll be sure to pass along the kind words to Jimmy. Thanks for referring him to others and for supporting Lexus of Fremont!

April 20, 2024

Driving in and being taken care of ran smoothly. Christina handled the serving and very efficient. More

by lelandong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson
Apr 22, 2024 -

Lexus of Fremont responded

We are so happy that our Lexus of Fremont team provided efficient service. Christina will appreciate the shoutout! Thanks for working with us.

April 20, 2024

Fremont Lexus service department is outstanding. The biggest reason for the 5 Star rating is Vener Padilla. Vener is the consumate professional and a heck of a nice guy. He explains everything requi More

by rhegg6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Apr 22, 2024 -

Lexus of Fremont responded

We're so pleased to know that Vener and our service department at Lexus of Fremont provided you with an outstanding experience! We always aim for clear communication and top-notch service. Thanks for the 5-star review, we appreciate it!

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