Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
329 Reviews
4.8

329 Reviews

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329 Reviews of Gary Nelson

March 07, 2026

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Employee Rating

Service manager, John , and associate Gary are top notch! My sales team was extremely helpful and accommodating during the purchase.of my 2025 Telluride. More

by theresahuggins
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Mar 08, 2026

Coastal Kia responded

Thank you, we could not agree more! Our service representatives, John Wigger and Gary Nelson, are true ambassadors for our customer service culture. It was thoughtful of you to recognize them both by name. We are thrilled to hear our sales team also exceeded your expectations recently. Thank you for trusting Coastal Kia with your automotive needs. Please do not hesitate to reach out if you need us. Thanks again!

March 05, 2026

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All the Kia employees were friendly, courteous and professional. I had to wait slightly longer than I expected for the shuttle for the gentleman was very apologetic and appears to be very busy. It was More

by dianamessier
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Recommend Dealer
Yes

Other Employees Tagged: Brian Benson

Mar 05, 2026

Coastal Kia responded

Thank you, we sincerely appreciate your patience during your recent service visit. Yes, Wilmington traffic can be a challenge. We love the feedback including, " all the Kia employees were friendly, courteous and professional." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for your loyalty. We are here if you need us. We look forward to seeing you again during your next service visit. Thanks again!

March 05, 2026

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Everyone was kind and thoughtful. Dealership is clean. Plenty of coffee and snacks. Didn’t have to wait long for service to be complete. More

by markyg514
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2026

Coastal Kia responded

Wow! Thank you for recognizing so many of our team members. We appreciate the five star review and gracious compliments. We always love to hear how our clients enjoy and are able to take advantage of our customer lounge experience during their visit. Thank you for trusting Coastal Kia with your automotive service needs!

March 03, 2026

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Your staff is, as always, kind, courteous, and professional. The shuttle service always helps when planning the service and I have always had a very pleasant experience at Kia, for which I’m grate More

by ARUS.ARAMYAN
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, David Knowles, Anthony "AJ" Boone , I am not entirely sure who was the gentlemen at the pick up, he’s young and has a long beard, I thought it could’ve been AJ

Mar 03, 2026

Coastal Kia responded

Thank you! We appreciate the high marks and gracious feedback including, "your staff is, as always, kind, courteous and professional." We are thrilled to hear you find our complimentary shuttle service to be helpful. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs!

February 20, 2026

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Very nice service department and great waiting room. All my issues were resolved in a timely manor. More

by davej19wall
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Feb 20, 2026

Coastal Kia responded

Wonderful news! Thank you for the five star review. We are thrilled to hear you were comfortable during your short stay. Thank you for commenting on your customer lounge experience. It was kind of you to rate your recent service experience online. Thank you for choosing Coastal Kia!

February 18, 2026

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Great service. Would recommend Coastal Kia to anyone I know. Gary my service person is the bomb… Always very helpful. More

by DJB331
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2026

Coastal Kia responded

Great news! Thank you! We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate the five star review and compliments for our Service Consultant Gary Nelson. Thanks again, we are here if you need anything.

February 13, 2026

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Steve was fantastic this is my second car from coastal Kia they are great went on for some recalls and ended up getting a new loa k5 More

by blueeyeddallasfan
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Recommend Dealer
Yes
Feb 13, 2026

Coastal Kia responded

Congratulations on your recent K-5 purchase! We appreciate your loyalty and high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for mentioning our Product Specialist Steve Kramer by name. Enjoy! We are here if you need us.

February 02, 2026

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Everyone was so helpful I had an issue with a check engine light on. I called and was able to get a timely appointment. They told me ow long to expect. They had my car checked and back to me in no t More

by susie_bullard
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Recommend Dealer
Yes
Feb 04, 2026

Coastal Kia responded

We sincerely appreciate the five star service review. We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to give our service consultant Gary Nelson such high marks. Thank you for trusting Coastal Kia with your automotive service needs.

February 01, 2026

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Great service every time- will be back for future car care. Always a pleasure! Thanks! More

by polcol27
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review. Thank you for trusting Coastal Kia with your automotive service needs.

January 22, 2026

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Employee Rating

Took me in right away and always clean and courteous. Came and got me and explained everything and washed my car. Love the service. More

by CINDY.ENGLAND
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Recommend Dealer
Yes
Jan 23, 2026

Coastal Kia responded

Awesome! Thank you for the high marks and for recognizing so many of our team members. We are thrilled to hear our service department exceeded your expectations. Please do not hesitate to reach out if you need us. Thank you for trusting Coastal Kia with your automotive service needs.

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