Gary Sbordone

Excellent experience. No pressure and felt free to ask any and all questions. Ambrose was very helpful! No pressure and felt free to ask any and all questions. Ambrose was very helpful! More

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So far I had bought 7 cars from Kelly Ford for me and my family, I have been dealing with Mohamed. Great customer service knows the products and took the time to explain the features and high technologies t family, I have been dealing with Mohamed. Great customer service knows the products and took the time to explain the features and high technologies that come with cara now days. Kelly Ford is a great place to purchase your car no stress, free hassle… Love it More

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Everyone was concerned and very very helpful Caitlin was awesome as well as Ian Guided me into concerns about my truck and helped me make an informed decision thank you so much was awesome as well as Ian Guided me into concerns about my truck and helped me make an informed decision thank you so much More

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Easy transaction. Quick and painless. Bruno knew what he was talking about when it came to the vehicle and it’s features. Quick and painless. Bruno knew what he was talking about when it came to the vehicle and it’s features. More

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I had a great experience buying a used car from Kelly Ford, easy straight forward in and out. After money exchanged hands is where things fell apart. I had a few mechanical issues and concerns after only Ford, easy straight forward in and out. After money exchanged hands is where things fell apart. I had a few mechanical issues and concerns after only owning the vehicle for 60 days and less than 2500 miles I put on it. Reached out to the dealership several times with no call back, sent emails... nothing. It wasn't until I was connected with Gary who was the only person who would listen and advocate on the consumers' behalf and work to find an outcome that would satisfy both parties. After a month the end result was me having a vehicle that needs a few repairs and the dealership not willing to do anything (even know it's under the dealership warranty). They had no problem taking my money, but when it came time to fix the problems, they wanted nothing to do with it. So, if you want to buy a vehicle at Kelly Ford, you definitely should.. But if you want to buy a vehicle and have the peace of mind knowing you're in good hands post sale.. I would run.. not walk.. run the other way. More

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I am very pleased with the professionalism and understanding of Mohammed. From the time I walked in till the time I left, he was wonderful in his explanation and knowledge of the car. The staff at understanding of Mohammed. From the time I walked in till the time I left, he was wonderful in his explanation and knowledge of the car. The staff at Kelly were great! They understood my needs and were able to work with my budget!!! More

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We went in there unsure an Mohamed got us what we wanted and left happy and left happy More

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Sadly it was a terrible experience for my daughter and I. We put $1000 down. Was told the car should be ready the next day. 4 days later we got a call, no title. They had no problem taking my $12,000. Who se We put $1000 down. Was told the car should be ready the next day. 4 days later we got a call, no title. They had no problem taking my $12,000. Who sells cars with no title in hand? Deceitful and disingenuous. More

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Dealer wouldn't honor lease buyout contract. Added $600 markup in addition to doc fee. markup in addition to doc fee. More

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This dealer refuses to refund my $1,000 deposit that they received via an online order. I picked up the car and they required an extra $1,000 deposit because they couldn't find the initial deposit. Have bee received via an online order. I picked up the car and they required an extra $1,000 deposit because they couldn't find the initial deposit. Have been going back and forth with them for over 2 weeks with virtually no contact from them. I even showed them the credit card statement that has the initial deposit on it. They hardly ever respond to emails and they are usually "unavailable" to answer the phone. Avoid this dealer at all costs. More

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