"2017 VW Passat R Line"
This is the second car I've bought from DePaula. Both cars were sold to me under the KBB value, and their team took extra time to thoroughly review the vehicle and pricing options with me. I worked with Geoff who was candid, honest, and incredibly thorough. Geoff took the time to review all of the options for financing as well as insure that when I came to get the car, all I had to do was grab the keys. I've worked with the finance manager Nick both times, and he did an incredible job getting me the best rate for financing available. This team will work to not only do what's best for their dealership, but what's best for their customer as well! No better place to buy a car in the capital region! Professional staff, professional location, and attention to detail. Don't bother going to any other dealerships!
Also: their service team has done all of the work on both of my cars(oil changes, inspection, tire rotation etc.) they have never fallen behind, go above and beyond, and I have never had a remote issue with their entire team. Top notch organization from top to bottom!
"Great customer service "
I would highly recommend this dealership to anyone! I also would recommend Geoff(with a G) to all my friends and family. Best experience in purchasing a vehicle and also best salesman I have ever dealt with. We will be repeat customers for sure!!
Definitely need to fix this page since I bought a Chrysler and only gives me options for Chevrolet or Jeep but since I own a Jeep I’ll pick that.
"Supherb Customer Service"
I had an amazing experience with Geoff R, he made me feel extremely comfortable! He has a wonderful personality and is easy going. Geoff listened to all my concerns and did a fantastic job meeting my requirements. Geoff was very thorough with going over the paper work. He made sure I understood everything before signing. I would also like to thank Nick C for finding the price that met my request. The whole process was smooth from the beginning until the end. I would definitely recommend DePaula Chevrolet. I’m very pleased with the service and my purchase.
"Amazing and would highly recommend these guys for sure."
Just wanted to thank Geoff raylinsky and Nick cordi for a very easy experience on purchasing a new vehicle..it was not easy letting go of my beetle but they made the experience easy and they were very accommodating and understanding..I will definitely be referring these guys in the near future..thanks again guys 😊😊
"The used cars shown to me at Depaula Chevrolet we're in gre "
On Monday I went to inspect a 2013 Chevy Malibu I saw on car gurus.com-at a different dealership.They had sold all the cars in my price range and couldn't really do anything else to help me, though the sales rep gave me his word he would try. I left feeling disappointed as I walked through the large lot filled with used and new vehicles I didn't qualify for.Then I remembered that I screenshot a similar vehicle I found at another dealership in Albany,also a 2013 Chevy Malibu.Even more promising...this almost identical car was over $3k less at Depaula Chevrolet! Perfect! Well I arrived at Depaula's first car lot only to find out that the vehicle I was looking for was at their second lot further down the road.When I arrived at Depaula's Mazerati site I was soon greeted and introduced to a consultant- Geoffrey Raylinksy.He was immediately charming,helpful, and determined to find something for me.Again the vehicle' that I was interested in had just been sold but Geoff was phenomenal in securing an excellent deal on a great car by making it affordable to me.I am ecstatic about my new Malibu,and totally appreciative of Geoff,Nick ,Dewin and the rest of the staff from both Depaula sites!
"Great Experience dealing with Sales and Finance Department"
- Jeffrey Iwan
Had a Great experience with the Sales and Finance departments within the Used Cars section of DePaula. Both Geoff and Nick went above and beyond.
"First time car buyer.....Geoff is the best"
As a first time car buyer, Geoff couldn’t have been more helpful and professional. He is a straight shooter and does all he can to help out the customer. He is a very professional and helpful salesman. He made me feel like part of the DePaula family.
Other Employees Tagged:
, Stephanie Casella
"a little pressured into things not really wanted"
I should have stuck with first salesman I encountered, which was Mike Haertel at Depaula Ford. But, because the vehicle I was interested in was under the Depaula Chevy jurisdiction I could not obtain his services, or so I was told. Anyway, the car I test drove was very nice. The salesman was also very nice. I decided to go with the Hyundai Elantra. There were two other cars I was interested in driving that were in the price range I was looking at, but after my test drive I decided to go with the Hyundai. I let myself get talked into rustproofing and the under-coating, and also extended warranty. This brought my monthly payment way over what I wanted it to be. In the financing room they worked on getting my payment lower with discounts and extension on the loan to get my payments to a more comfortable level. I blame myself for focusing on the bottom line of monthly payments instead of the overall picture, but in retrospect I still had a six month factory warranty on this vehicle and I didn't need the extended, but felt pressured to get it. I am happy with the car. Just feel like dealership is more interested in selling extended warranties more so than used cars.
"Best experience at a dealership we've ever had!"
We traveled 4 hours in the chance we might get the car we had been looking for. We did!
Every step of the sale was done with ease. Geoff was super personable, very professional and addressed everything we were concerned with and more. Even though the dealership is far from New Hampshire, we would recommend it to others and we would shop there again. We love our new car! More importantly, we loved the day we spent at Depaula with Geoff and the rest of the staff.
"Geoff was great!"
Geoff at DePaula was great! He made the process for buying a new car so easy and was not a stereotypical pushy salesman. Very honest, reasonable and down to earth. Such an awesome experience - we would recommend working with Geoff to anyone who asks. Thank you for helping us find a great car at an amazing price!