"I financed my end of lease on 11/11/2020. It was the..."
I financed my end of lease on 11/11/2020. It was the worst experience of my life. I ended up cancelling warranty and maintenance on 11/12/2020 and It has been 2 months I have not received my refund. Even worse, Kia of Huntington still hasn't send out the buyout check and it has been 2 months ( I was told by Kia customer service this should take 10-15 business days). I called several times and send emails to the manager who does not even respond. So, this dealership is holding onto money ($20,000 to be exact) that does not belong to them bc my car did not not from their inventory and I do not have a warranty and maintenance package. I contacted better business bureau bc The leasing dept is trying to reposses my car bc Kia of Huntington will not send them the buyout check. I've been calling since december 4th and I get no response to the voice-mail and emails I've sent to George the manager or accounting department. George said the best way to reach him was via email and thats wrong there's basically no way of reaching him.
"Excellent service. Jeff was our salesman. He did his best..."
Excellent service. Jeff was our salesman. He did his best to help us and took the time to teach me how to work the phone, and explained all the details of the car. I highly recommend Kia of Huntington dealer.
"For my first car purchase ever, I want to give a huge..."
For my first car purchase ever, I want to give a huge thank you to everyone at this dealership that made it such a smooth process for me. Alyssa F. , George A. , John R. , Marcus H., Troy B. , Endy, and Anna from DMV. They were very patient and personable with me and helped me find the best car for me. Marcus and Alyssa made a very good first impression on me which made me come back. Meeting George, John, Anna, Troy and Endy was the cherry on top. I don't regret my decision in choosing this dealership nor the agreement to lease. George, Marcus, and Troy explained everything to me and answered all of my ridiculous questions and reassured me that my car and I were in good hands. I was never pressured, only encouraged. I've shopped at plenty of dealerships prior and none of them amounted to the experience I had here. I would recommend this place to my family, friends, and coworkers. I get so many compliments on my K5 so kudos to KIA for such a well designed car.
"I have bought many new cars over the years. This was the..."
- Happy EV customer
I have bought many new cars over the years. This was the best experience ever. From the receptionist to the salesman, finance staff and the manager, everyone at the dealership were amazing. We got a great electric car at a great price.
"Great experience buying my first Kia! Was a pleasure..."
Great experience buying my first Kia! Was a pleasure working with this dealership and the Telluride is amazing! Went in looking to test drive and walked out with a new car that I’m loving! Had a lot of fun in the process!
"They will rip you off. Go somewhere that wont. Am taking..."
They will rip you off. Go somewhere that wont. Am taking them to court....youve been warned. The BBB will be alerted as well. Have a great day.
Other Employees Tagged:
"Thank you for making this a easy and satisfying..."
Thank you for making this a easy and satisfying experience. Ashley was Always helpful and responsive. . I would certainly recommend this dealership and Ashley to friends.
"The Salesman Jeff and management staff were very kind and..."
The Salesman Jeff and management staff were very kind and accommodating. They wanted to make a deal that worked for both parties and were very respectful and upfront about pricing, deals, and other important information. I definitely recommend them to anyone.
"Worst service ever, Never go there for service. They've..."
Worst service ever, Never go there for service. They've had my vehicle for two months. They will not loaner and or when car will be fixed. Will not return phone calls and will repeatedly lie.
"AMAZING DEALERSHIP AND PEOPLE "
kia of Huntington is the best! David and George went above and beyond to help me find the car that I want at an affordable price. They were patient, personable, and easy to joke around with. Thank you so much David and George!
Other Employees Tagged: