"New car purchase"
Excellent service from start to finish, knowledgeable staff and not pushy whatsoever. Also great and respectful with kids around. George was great to work with, I’d buy another vehicle with them.
"Worst experience for service"
This dealership sold me a used Volvo XC 60. First rain it leaked. 2 times in their shop still not fixed. Horrible!!! I went in to ask them to just take the car back because they sold me a lemon!!! Stop selling cars that no one in your repair shop can fix!! Your wasting my time and money!!! I wonder if it is because I am a female or maybe because I am black!! Either way, I will NEVER purchase here again. I will tell everyone Of my colleagues, friends, and family members to never come here!! Go to Autoland or anywhere else!!!
Special ordered a new 2020 Jeep Gladiator Rubicon. It was the best experience I've ever had buying a new truck, everyone there really wants to help you and are very friendly (unlike a place on Rte 22 in Union, they ignored me for over an hour so I left). Highly recommend Salerno if you want a pleasurable vehicle purchase experience from friendly, knowledgeable people. Thank you, George Belits! (sales)
"Great Experience "
I knew that Salerno Duane was the place to buy the truck I’ve been looking for - walking in the showroom is well laid out and the sales team was not abrasive or pushy or “on top of me” when I arrived. They made me aware they were there to answer questions and assist however they could and would be available when I was ready. Although I came to the dealership having narrowed the field down to a Ram, George B had a wealth of knowledge about the Ram line and was a great help to narrow down the selection of trim lines and options to provide the best fit to my needs for the truck. He spent the time to review the different features as well as show different possibilities and how they impact the overall truck. The purchase process was efficient and professional - at no point did I get the feeling that I was being pushed to purchase upsells, but more so given the options and their benefits and ability to make an informed decision. After the truck was prepped, George spent the time to go through the features and their operation and made it clear that even after I left the lot their door was open if any questions arose. Overall, I would definitely recommend this dealship over the others (I’ve had bad experiences at others) and would highly recommend this team when looking for a vehicle.
"First time Jeep Owner"
Great experience from start to finish. Worth the two hour drive to find the right vehicle, at the right price, and the right customer service. Thanks again. Look forward to the summer with the top off!