"Painless experience from start to finish"
Dre Valdivia was an excellent ambassador for this dealership. He was able to answer all questions and made the whole process of buying a car as painless as possible.
"AMAZING - NO PRESSURE PURCHASE!"
This weekend I purchase my first Lexus and it couldn't have been a better purchasing experience. I was fortunate enough to work with an AMAZING team which even included the Vice President & GM George Yazbek!! I did my research through True Car and they were able to blow that price out of the water!! You hear about car salesmen being pushy and deceptive but my experience couldn't have been further from the opposite!! Both Jesse Rodrigues (the sales associate) and Denis Kenny (Sales Manager) with the help of George (of course) worked their magic to get me a deal I could not refuse!!! Not ONCE did I feel pressure, George even told me to go home and think about it!!! When does THAT happen??!?!?!? In addition to an AMAZING deal on my new car purchase they gave me an unbeatable trade in value for my old car. Thanks to the Wonderful team at DCH Lexus of OXNARD, they were able to make my first car purchase in over 15 years as seamless and hassle free as possible!! I will ALWAYS return to them for my next car!!
"The easiest car purchase and the nicest guys you..."
The easiest car purchase and the nicest guys you you'll ever deal with. Quality group. I would highly recommend this dealership and will definitely purchase my next car from them.
"I brought my vehicle in for a recall and Cynthia was my..."
I brought my vehicle in for a recall and Cynthia was my service advisor! She helped me navigate the recall, they provided a vehicle to drive and also took care of a few other minor issues. Cynthia was so professional and had answers for my questions without hesitation. I feel very confident that my new to me GS350 is in great hands. I highly recommend her and this dealership.
"From the moment I contacted George at the DCH Lexus of..."
From the moment I contacted George at the DCH Lexus of Oxnard dealership, I was treated with courtesy and respect. George let me know that Denny, his sales manager, would contact me as well to learn more about what I was looking for and within minutes, Denny did just that. I was met at the dealership by J.D. and Denny, who made me feel welcome and appreciated. The dealership itself is very nice, with every amenity you could want while you either shop for a vehicle or wait for a service. Court was able to get me through the financing process very efficiently, which was important since I had time constraints. I am extremely happy with my experience!
"The dealership was very helpful and did everything to..."
The dealership was very helpful and did everything to cater to our needs. It is an outstanding car. The price was very fair as well.
"In over 30 years of buying cars I have never had a more..."
In over 30 years of buying cars I have never had a more pleasant experience than I did with Lexus of Oxnard. The staff was professional, courteous and accommodating throughout the process. I got a great deal and they made me feel like a VIP. I enthusiastically recommend DCH Lexus of Oxnard if you are looking for a new Lexus.
"I would like to take this opportunity to thank the staff..."
I would like to take this opportunity to thank the staff at DCH Lexus of Oxnard for making my recent purchase an exceptional experience. From the moment I walked into the dealership all the way to the moment when I drove off with my new (used) SUV, I felt like the most important person in the world. I went to the dealership at the recommendation of a close personal friend and I'm so glad I went.
I would like to say a special "Thank You" to Mark Viggiano for his special attention to every detail regarding my needs and eventual purchase. His ability to make each customer feel like they are the only one that matters really helps to put them at ease and enables them to feel that everything will be taken care of according to their wishes. Mark's charm, wit, and extensive knowledge of the both the vehicle I purchased as well as the Lexus brand more than won over myself, my sister, and my father who accompanied me on this venture. I was also highly impressed by his willingness to stay as late as necessary to make sure that I got exactly what I wanted. Mark, you set the bar for how customer service should be delivered on all accounts! To that I say, thank you, thank you, thank you.
I would also like to acknowledge Court Conaway for his willingness to spend as much time as necessary ensuring that I understood all the paperwork that I had to sign. He also displayed great attention to detail and was intent on making sure that I got the exact deal that I wanted and nothing less. Thank you, Court!
Finally, to George Yasbek I want to thank you and commend you for the wonderful spirit of hospitality that is ever present at your dealership. It is not often that one can go into an establishment not knowing if she/he will make a purchase, and yet, be given the same level of attention and professionalism as if they own the company. That element speaks highly of the type of character that exists with your entire team. You should be proud of everyone that is attached to DCH Lexus of Oxnard for they truly serve your company well. I'm happy to say that you have won a new fan as I look forward to enjoying many more years with you and my future Lexus purchases.
Other Employees Tagged:
"This dealership is fantastic to work with. They pay..."
This dealership is fantastic to work with. They pay attention to every detail! I just purchased my 6th Lexus from DCH. Ross Lorenzana has taken care of my cars for service for every car, and he is wonderful! My dog Sadie loves him! George Yazbek runs a great dealership. He is kind, understanding and sees to everything I need! Denis Kenny is great to work with. He makes sure that I am happy with my car and that everything runs smoothly! I probably will continue to buy a Lexus, as long as this dealership is in business! Thanks.... Harriet Friedman
"I love my car... Thank You again, George, Mark &..."
I love my car... Thank You again, George, Mark & Morgan for everything... You made my experience a little less stressful for me. I would defenetly refer you to everyone I know....
Other Employees Tagged:
, George Yazbek, Mark Viggiano, Morgan