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Gilbert Gregory
Gilbert Gregory, Service Advisor, Universal Hyundai
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Gilbert Gregory

Service Advisor

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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5 Reviews of Gilbert Gregory

November 06, 2017

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"Satisfaction "

- Cheredia32

This dealership always makes sure you leave satisfied with a smile on your face. Customer service is excellent. The friendliness is awesome can't complain.

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Recommend Dealer
Yes

Other Employees Tagged: Anthony Lenard

August 23, 2017

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"My New Ride"

- Y. Parker

From Gregory Gilbert (Service), Carlos DeJesus (Sales) to Said Toummini (Finance) - EXCELLENT customer service, understanding, patience and sales processing was great by far!! This is my 3rd purchase of brand new Hyundai Elantra (2008, 2013 and now a 2018).

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Recommend Dealer
Yes

Other Employees Tagged: Adam Karlski, Carlos DeJesus , Said Toummini

June 11, 2017

Dealership Rating

"Elizabeth Santos"

- giankarlosantos Verified Customer

Universal Hyndai is number one in sales, customer service and they make you feel right at home. Great staff. I recommend anyone looking for a new or used vehicle to stop here first.

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Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Mustapha Bernannou, Carlos Mejia , Christopher Cham. José Cepeda

Jun 15, 2017

Universal Hyundai responded

Thank you for the kind words and recognizing our team and thank you for choosing Universal Hyundai for your vehicle purchase. We look forward to serving you again in the future.

May 24, 2017

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Service experience "

- Miley123

I will not be coming back to this location. Such poor staff with negative attitudes, they all clearly don't want to be there. Gill my advisor said one and thing and would do the other, didn't seem understanding when I would tell him my concerns. Disappointed.

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Recommend Dealer
No
May 25, 2017

Universal Hyundai responded

We wish to extend our apologies for the experience you had with us. We would like the opportunity to speak with you at your earliest convenience in regards to the situation, at your earliest time if you can email me at lbautista@universalnissn.com where we can set a time to speak. Thank you

May 20, 2017

Dealership Rating

"Great service"

- brewer_maria Verified Customer

I've bought several vehicles from Hyundai in the past n I was always treated very professional in both the dealership n Service department. Thank you.

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Recommend Dealer
Yes

Other Employees Tagged: Jose Quezada

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