Gino Silva

I purchased a 2019 from 46 Mitsubishi March of this year and traded in my old car. With this trade-in I was transferring my plates the only thing is, this dealership never officially transferred them and assigned me new plates that I never received. With that being said I was driving around with fictitious plates for about eight months. My car was towed. It cost me 400+ dollars to rectify the issue. And because of their negligence instead of paying for registration in 2023 I now have to pay it every year. $262 was spent for registration when I first bought the new car for what reason? So I am at a total loss of $674.36. I am a federal employee and a graduate student, the dealership is not responding and I do not think they understand the severity of the issue. To my knowledge driving around with fictitious plates can result in hundreds of dollars in fines, towing of your car and or arrest. I could have lost my job and could have had to forfeit my student loans. I now have a case opened up against me and the plates that were considered fictitious or now in the evidence box. This is the second time within 8 months they have not done their jobs, about six months ago they chose to process my trade-in paperwork a month late and I ended up paying for 2 car notes.

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My salesperson Stephanny Perez was professional,knowledgeable and considerate to my needs.. Also working with Jason Cassie. The financial aspect was also professional working with Gino Silva.

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Devin was very personable and helpful to us. Not only did he connect with us on a professional level, but he also made the extra effort to get to know us personally. He succeeded in helping us find the car we were looking for at a price that was right for us. I would highly recommend this dealership to anyone looking for a well-kept vehicle.

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I came with my 3 little kids & even though they were a handful he tried to make every as smooth as possible! He was very helpful, if your looking for a car go see Raul! Thanks for everything!

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I would recommend Mitibushi on route 46 100 percent. I didn’t have to worry about anything. They answered every question and look out for my best interests. Suzanne Basile

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I went to trade my car for a used newer model and wind up leaving with brand new 2019 28,000 miles. I am satisfied with my choice and here service. Thank you Carlos

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After two weeks of dealing with another dealership after my car was totaled I decided to come here because I heard Mitsubishi was a great car brand. After two days we walked away with a brand new car. Great people and great service from the moment we walked in the door.

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Very good customer service! My experience buying my vehicle was very good after looking for several options I chose an excellent place to buy it.

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I came in off the street requesting a test drive of the Outlander PHEV. Stephanny greeted me and set me up with a test drive super quick which was impressive considering I didn't call ahead. Stephanny's knowledge of the PHEV was limited although she did admit that fact to me up front and promised to get someone more knowledgeable to sit with me to answer any questions. That person turned out to be Chris. Chris was super helpful and knowledgeable and was able to answer my questions. Stephanny followed up several days later with a polite non-pushy phone call. I spoke with her and she was able to find the trim that I wanted even though it wasn't physically at the dealership. They had it delivered earlier than expected and worked with me to schedule pickup since I had a special situation with my trade-in. The actual negotiation was typical back and forth. They were fair on my trade-in although I will say that the Mitsubishi website build and price feature is highly misleading. Gino in finance was a pleasure to work with and let me take my time to read the paperwork and ask questions. Pickup went very smoothly. Chris walked me through all the main features and I drove away. Very friendly bunch, but only 4 stars because I was surprised at the lack of knowledge on the PHEV. One employee who came by to say hello, didn't even know that it plugged in to charge. And another tried to convince me a PHEV wasn't worth it but was giving incorrect information on the electric range until I pulled it up on the website to show him. Thank goodness for Chris.

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I had been in the market for a new car for a long time and hadn't found exactly what I was looking for. I remembered the dealership that I purchased my first vehicle and decided to check it out. It was about an hour from me but was 100 percent worth the drive. Everyone was knowledgable and so helpful. I left in a brand new car, extremely happy and I would tell anyone who is even just browsing to stop by and see what they have to offer. You won't regret it!

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