"Low pressure sale (Good) Follow through on commitment (Poor)"
Steve was 5 hours late delivering the car to my bank. Steve Ortiz seemed to not read and comprehend simple text messages. Steve drove 200 miles to the wrong city before calling me.
The finance department is HIGH PRESSURE sales on service agreements. Remember service agreement are insurance that you can shop for anywhere in the united states, any time.
The Finance department did not give me the proper paperwork to register my Jeep.
This Dealer adds costs above the MSRP. I saw one vehicle with $6500. added with no additional parts just add to make more money. Beware if you buy a Jeep with tires and wheels this dealer will charge 300% markup on the added equipment. All the Jeeps I looked at had a $395. add for wheel locks.
$100. each for $5.00 lugnut, Outrages! another deal they run is Anti-Theft device built in to all cars. They pretend like you have no choice but to buy it for over $2000. DO NOT FALL FOR THIS CON.
This dealer is not any worse then most but remember to Just Say No.
"Purchase of new dodge ram truck"
Went into dealership looking for new car or truck. Was greeted by Chris and helped us out. Was friendly and very knowledgeable about all the vehicles and trucks. Ended up buying a new 2018 dodge ram truck. Would recommend this dealer and would recommend Chris as well. Drove one hour to this dealership on the 4th of July and was well worth the drive with the experience we had at the dealership.