Gordon Penelton
Gordon Penelton at Southwest Kia - Dallas
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Gordon Penelton

Product Specialist

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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8 Reviews
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8 Reviews

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8 Reviews of Gordon Penelton

June 20, 2023

Dealership Rating
Employee Rating

Up to this point I'm okay with you guys just don't like your Service plans, nor your lease plans, More

by frances1warren
Sales Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Southwest Kia - Dallas responded

Hi, We appreciate your honesty. We hope the next time you visit us we can provide you with a plan that you like. We hope to continue working with you here at Southwest Kia.

November 29, 2022

Dealership Rating
Employee Rating

The dealership is nicely kept, the people there are very perfessional and polite. If you want a vehicle, they will find away to get it don't! More

by Onecooldude64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2022

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to work with you again here at Southwest Kia!

November 13, 2021

Dealership Rating
Employee Rating

There was no high balling by Karki, my salesperson. He was precise and efficient. The entire experience was awesome. More

by WARRENCHERYL12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarwesh Karki

Nov 15, 2021

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide our team at Southwest Kia with valuable feedback. Karki, Gordon, and the rest of the team were thrilled to hear your kind words. We look forward to serving you again soon and well into the future!

June 22, 2021

Dealership Rating
Employee Rating

Never got a call back. Still trying to schedule an appointment. Will never buy a car here again!! More

by JCagiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 01, 2019

Dealership Rating
Employee Rating

Bad experience with South west kia and Dallas I went to Southwest Kia and purchased a 2019 Kia Rio I ask the sales person did the car have an alarm system on it he said I promise you it has one o More

by Showtime12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

March 19, 2019

Dealership Rating
Employee Rating

GM manager and Sales Manager The GM Amer has been calling me to go over some services for over 3 weeks and still no call. BAD Service!!!!! Spoke with manager Jonathan who disconn More

by Sonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Smith , Amer Husseini

Mar 19, 2019

Southwest Kia - Dallas responded

Sonya, we strive to provide an excellent level of customer service and apologize if we missed that mark. I am forwarding your review to our management staff to see how we can go finding a remedy for your situation.

February 03, 2018

Dealership Rating
Employee Rating

Great experience We came to Southwest KIA looking for a great used Soul, but found out with our credit that we could get a brand new KIA Soul for a small amount more. More

by Amy McHenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Clark

September 21, 2017

Dealership Rating
Employee Rating

Gordon Penelton at Southwest Kia Dallas Rocks! The first time I met with Gordon Penelton, he worked very hard to reach a monthly payment acceptable to me based on my previous 2014 Kia, however, the More

by Jean Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2017

Southwest Kia - Dallas responded

Thank you for your review, Jean! We apologize for your initial experience, but we're so happy you stuck with us and we got you done. We are so grateful for your business.

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