Grace Gonzalez

Grace was very kind and honest, I felt comfortable during the negotiation process. Grace is someone I would recommend for getting the car you want. Getting a new car is always stressful but Grace and Lui the negotiation process. Grace is someone I would recommend for getting the car you want. Getting a new car is always stressful but Grace and Luis made the process more smooth. Both had great communication from start to end. Would highly recommend them for anyone thinking about getting a car through Royal Moore Toyota. More

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My experience at Royal Moore Toyota was excellent. Grace Gonzalez was the best salesperson I’ve ever worked with to buy a new car. I highly recommend Grace!! Grace Gonzalez was the best salesperson I’ve ever worked with to buy a new car. I highly recommend Grace!! More

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Great person to work with. Very nice and efficient with all my request, very helpfull Very nice and efficient with all my request, very helpfull More

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Grace, the dealer rep who helped me with my purchase, was incredibly helpful throughout the entire purchase. Considering I was coming from out of state to make this purchase, she made sure I was always up to incredibly helpful throughout the entire purchase. Considering I was coming from out of state to make this purchase, she made sure I was always up to date on the cars arrival, helped me make sure the deal was as structured as possible before I arrived, and ensured the car would be ready when I got there. I chose to come to thus dealership because everything near me was charging a ridiculously high markup and Royal Moore Toyota was one of the only ones who were selling at MSRP. That alone made my decision easy and the fact that everyone was pleasant to deal with made the experience even better. More

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Excellent customer service skills. Nick was helpful during the whole process. The staff helped me find the best option for me. Nick was helpful during the whole process. The staff helped me find the best option for me. More

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Nick was very nice and understanding, he always accommodated to our needs like finding a translator and helping us throughout the entire process being patient. This dealership is also really nice, accommodated to our needs like finding a translator and helping us throughout the entire process being patient. This dealership is also really nice, whenever you’re ready you can go up to a sales person and they help you find the best deal for the budget and type of car you’re looking for. More

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I can’t say enough good things about my experience with Eros. He was kind and he advocated on my behalf and he got me a wonderful deal. Eros. He was kind and he advocated on my behalf and he got me a wonderful deal. More

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From start to finish, I was treated with great courtesy and care by all the personnel I dealt with at Royal Moore Toyota! I won’t hesitate to return for service on my new Toyota and to recommend this deale and care by all the personnel I dealt with at Royal Moore Toyota! I won’t hesitate to return for service on my new Toyota and to recommend this dealer to friends and family! My salesperson, Grace Castro was a joy to work with in every way! She was professional, friendly and knowledgeable! Just a great buying experience all the way around! More

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Royal Moore’s website made it easy to view their inventory, both on the ground and in transit. Getting an “out the door” price on the vehicle was easy and Grace was very helpful through the whole p inventory, both on the ground and in transit. Getting an “out the door” price on the vehicle was easy and Grace was very helpful through the whole process! More

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We had been looking for a 2023 4 Runner TRD Pro for several months and finally found one at Royal Moore Toyota. When I called the dealership to inquire about the 4 Runner Grace Gonzalez was our contact several months and finally found one at Royal Moore Toyota. When I called the dealership to inquire about the 4 Runner Grace Gonzalez was our contact person and saleswoman. She was fantastic. She answered all our questions, was courteous, polite, and listened extremely well. She handled our whole transaction over the phone and texting and since our car was still in the shipping process Grace kept us updated on its arrival even on a day she couldn’t be at work due to the snow and ice. When are car arrived Grace sent us a walk around video of our new 4 Runner so we we could finally see it since we were traveling out of state to pick it up. When we arrived at the dealership the next morning Grace was at the front door to greet us with a test drive and then handled all the final paperwork making it such a wonderful personal experience for us. Thank you Grace we were both very impressed by the dedication to service you gave to us. Kevin & Libby Christie More

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