"Really good experience "
- Angel Avalos
The experience was great and they where very kind and respectful. Also they gave us a really good price for our new car. Definitely recommend buying a car here.
"Very dissapointed. "
- Marissa Lucas
I had an appointment at 7am to get new brakes. It took them an hour just to tell me that my rear brakes needed to be done and the front still had 40% left and to do it next visit. So I said ok and asked how long it would be and was told an hour and a half or two. I usually stay there but this time I got a shuttle home. Luckily I didn't have anywhere to go because after a total of 5 hours I was finally called. I arrive and was going to be charged 300+ and I had asked if they applied their own coupon and they didn't which is disappointing since customers would love to see you also want to save them money too...but you guys don't.. so we had to change that. Then my car was half assed washed and not even vacuumed. I get home to HEAR MY BRAKES SQUEAKY. Never going back to this dealership again.
"Great Service "
He was really nice and fast He answered all my questions . Happy I left home with a brand new Nissan Sentra very happy I came
Jay helped me out with everything, super friendly and easy going, if you have any questions about your car or looking for a car, please go look for him.
Other Employees Tagged:
""Una buena experiencia y muy buen servicio al cliente""
Mi esposo y yo tuvimos una buena experiencia al comprar nuestro nuevo Nissan Pathfinder en Nissan de Elk Grove. Guillermo es un excelente vendedor que refleja experiencia y conocimiento he hace sentir en confianza al cliente. Gracias Nissan de Elk Grove y gracias Memo!
"Really good customer service "
- David Paredes
Perfect service and super friendly. Guillermo Padilla thank you for doing everything you can to satisfy me as a customer! He's honest & trustworthy, I definatly recommend this place!
"Awesome experience! "
Very friendly, went out of their way to get exactly what I wanted. I am very happy and very satisfied with my new Rogue SV :)
I recently purchased a vehicle at Nissan of Elk Grove and was greeted by Guillermo Padilla. I went in not knowing what I wanted and he was very knowledgeable every step of the way. I test drove a few different cars and really felt good about the car I chose. Unlike other dealerships, I did not feel pressure at all when it came to my final decision. I also had my toddler with me and as you may know, they don't sit still or are quite by any means. Guillermo went above and beyond by playing along with his little games and kept him entertained while we did all of the paperwork! A dealership can not get any better then this!
"Very good customer service!!"
I traded my car in, which I still owed a lot on my loan and Guillermo gave me a good price and worked with me to get my payments at a certain amount each month. Walked out with a brand new car!
"Outstanding Customer Service "
We had a great experience buying a car at Nissan of Elk Grove. Guillermo was very helpful, friendly, and knowledgeable. I will definitely recommend him to my family and friends.