Gustavo Palacio
Gustavo Palacio at Lexus of Pembroke Pines
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Gustavo Palacio

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
697 Reviews
4.6

697 Reviews

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697 Reviews of Gustavo Palacio

April 19, 2024

Dealership Rating
Employee Rating

I went in there me and my husband, the service was phenomenal, great, keep up the good work everything that you need it’s right there in the Lexus of Pembroke Pines , we really appreciate the service More

by GUERDIEDERIVAL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Otany Lantigua, Fred Carey

Apr 21, 2024

Lexus of Pembroke Pines responded

We're so glad to know you had a phenomenal experience at Lexus of Pembroke Pines! Your kind words about our service and team, especially Otany and the Manager, are greatly appreciated. Thank you for choosing us!

April 12, 2024

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It is a most welcome service that Lexus Provides when they pick up your car for service and leave you with a lender car. It’s just one of the reasons why it pays to own a Lexus. More

by miamiaz1
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rivera

Apr 15, 2024

Lexus of Pembroke Pines responded

Thanks for the review! We're glad you appreciate our pick-up service at Lexus of Pembroke Pines. It's all part of making your experience as convenient and enjoyable as possible.

April 11, 2024

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The service was great and seamless. The mobile pay was a huge upgrade. Being able to pay from my phone elimates extra steps in the process. This is great. More

by BILLBONNER305
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Recommend Dealer
Yes
Apr 11, 2024

Lexus of Pembroke Pines responded

We're glad to know you found our mobile pay feature convenient and that your experience at Lexus of Pembroke Pines was seamless. Thanks for the positive feedback, Bill!

April 05, 2024

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Pésimo servicio y mucha espera. No vuelvo jamas. Ya no quieren hacer solo el cambio de aceite sino que quieren meter servicios que no necesita el carro. More

by cristinaibarra119
Recommend Dealer
No

April 01, 2024

Dealership Rating
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Simplemente excelente servicio brindado por Lexus of Pembroke Pines, muy buen trabajo del departamento de servicios More

by XTREMECUTZBARBERSHOP
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Recommend Dealer
Yes
Apr 01, 2024

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia con nosotros! Nos alegra saber que está satisfecho con el servicio de Lexus of Pembroke Pines. Que tenga un buen día!

March 28, 2024

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I only buy my cars from Lexus of Pembroke Pines. The reason is not only are they great cars, their service is impeccable! Find out for yourself! More

by marlin_deborah
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Recommend Dealer
Yes

Other Employees Tagged: Luis Lopez

Mar 28, 2024

Lexus of Pembroke Pines responded

Marlin, it's great to know you've had such positive experiences with us at Lexus of Pembroke Pines. We appreciate your loyalty and look forward to continuing our relationship in the future!

February 27, 2024

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Courteous, professional, waiting room is nice and comfortable, service is quick A pleasure to do business with Lexus of Pembroke Pines More

by LORIPEREZ727
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Recommend Dealer
Yes
Feb 27, 2024

Lexus of Pembroke Pines responded

Lori, we're delighted to know you had a comfortable and efficient experience at Lexus of Pembroke Pines. We appreciate your kind words about our team's professionalism and courtesy!

February 26, 2024

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The team at Lexus of Pembroke Pines is excellent. My only observation is the wait time; even with an appointment, I had to wait 2 hours to get my tires replaced. More

by belkis.aleman01
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Recommend Dealer
Yes
Feb 26, 2024

Lexus of Pembroke Pines responded

We appreciate your feedback and patience with the wait time at Lexus of Pembroke Pines. We're always looking for ways to improve, so we'll definitely take this into account. Thanks for choosing us for your tire replacement!

February 25, 2024

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It was a great service! Nice waiting room. My Lexus rx350 runs perfectly! Thanks so much! More

by nina
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Recommend Dealer
Yes
Feb 26, 2024

Lexus of Pembroke Pines responded

Nina, thank you for the review! We hope to see you back again at Lexus of Pembroke Pines. Safe travels in your Lexus RX 350!

February 23, 2024

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This is my third service appointment with Lexus. My car was picked up on time from my residence and I was given a wonderful Lexus to drive while my car while being serviced. More

by SPGILLIG
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Recommend Dealer
Yes
Feb 23, 2024

Lexus of Pembroke Pines responded

We're delighted to know that you've had consistent positive experiences with our service appointments at Lexus of Pembroke Pines. It's always a pleasure providing convenient and top-notch services for your vehicle. Thanks for the review!

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