Chapman Volkswagen Scottsdale

Thomas was very polite and friendly. I had actually booked an appointment and did not realize I showed a day early. He got me in and the speed was fast I had actually booked an appointment and did not realize I showed a day early. He got me in and the speed was fast More

I can always trust the repairs and service on. My Tigon is done right the first time also Customer service is beyond expectation. My Tigon is done right the first time also Customer service is beyond expectation. More

The representative was friendly and professional. And he kept me informed throughout the process. A very stress-free experience. And he kept me informed throughout the process. A very stress-free experience. More

Ty in Service was great to work with. Communicated very honestly and clearly. I was always aware of the status of my vehicle. The technician that posted the video on the inspection did Communicated very honestly and clearly. I was always aware of the status of my vehicle. The technician that posted the video on the inspection did a great job, the audio portion was very difficult to hear. To much background noise. More

They did a great job. They were professional & did work in timely fashion. Thank You They were professional & did work in timely fashion. Thank You More

Courteous, efficient staff. I was able to schedule an appointment right away. The staff kept me informed and were very thorough. They explained everything very well. I am extre I was able to schedule an appointment right away. The staff kept me informed and were very thorough. They explained everything very well. I am extremely pleased with the service provided. More

Service department is clean, professional, convenient and easy to make an appointment. Thanks for washing the car upon pickup. easy to make an appointment. Thanks for washing the car upon pickup. More

the service was exceptional, I felt welcomed right from when I went in to talk about getting my car serviced when I went in to talk about getting my car serviced More

Had four new tires put in VW Jetta the end of October. Slow leak in the right rear and tire was replaced. Appreciated the video of all tires and the area underneath car. Extremely pleased. Slow leak in the right rear and tire was replaced. Appreciated the video of all tires and the area underneath car. Extremely pleased. More

Chapman always exceeds my expectations. My usual service advisor, Alex Hooten, makes the entire process smooth and answers any and all questions I have. Truly, he’s the reason I keep return My usual service advisor, Alex Hooten, makes the entire process smooth and answers any and all questions I have. Truly, he’s the reason I keep returning. I know I can trust him to give me quality service and not lie about what’s going on with my vehicles. More