Matthews Nissan of Clay

I was told repair under warranty arrived and then informed it was not, unfortunately this is programming issue and can only be done by Nissan. Service manager was inconsiderate. This was not the fi informed it was not, unfortunately this is programming issue and can only be done by Nissan. Service manager was inconsiderate. This was not the first time I have had a bad experience there and only bring my vehicle there if my local shop cannot do the repair, as they manage to mess something up each time. Tried to call store manager without success, emailed him with no response. Do not do business here!!! More

Zak was SO helpful and went above and beyond. He answered all my questions with patience, was very personable, and I’d recommend anyone go to him to buy a car :) He answered all my questions with patience, was very personable, and I’d recommend anyone go to him to buy a car :) More

Poor service. Rude and unprofessional in every department. There are a couple exceptions who I'm sure will eventually get hired at a better place. Overall, this Rude and unprofessional in every department. There are a couple exceptions who I'm sure will eventually get hired at a better place. Overall, this dealership has been on the decline since it was bought from the Fucillo family of dealerships. It will most likely close or be under new ownership before the end of the year. More

I went to have an oil change on my 22 Nissan Pathfinder with 13,500 miles. I hadn’t rotated the tires so I asked them to do it. When I dropped off the vehicle I had zero issues. When I picked it up I notic with 13,500 miles. I hadn’t rotated the tires so I asked them to do it. When I dropped off the vehicle I had zero issues. When I picked it up I noticed there was some brake noise and vibration. I thought maybe just some dirt or dust on the rooters and it would go away. It didn’t! When I called them they said bring the car back which I did and they told me there was nothing wrong with the brakes and there was rust on my rotors. They wouldn’t do anything and now at 14k miles my once perfect Pathfinder has horrible noise and vibration when braking. More

great customer service and gave me a great deal for my first car! highly recommend this store! first car! highly recommend this store! More

The most professional and the best service of anyone I can remember. Honestly, a pleasure to do business with. I’ll be back and I will recommend Fucillo Nissan can remember. Honestly, a pleasure to do business with. I’ll be back and I will recommend Fucillo Nissan More

The salesperson Ivy was a true help not pushy at all . Have me an a square deal . Paid a little extra for the service contract but I'm get to old to work on broke stuff . Sales department big thumbs up Have me an a square deal . Paid a little extra for the service contract but I'm get to old to work on broke stuff . Sales department big thumbs up More

Had a great experience at Fucillo. My salesman, Matt was knowledgeable and very patient. Didn't have to play price games...they cut right to the chase. I highly recommend Fucillo Nissan knowledgeable and very patient. Didn't have to play price games...they cut right to the chase. I highly recommend Fucillo Nissan More

Matt, was great And professional had my car in and out just like he said very impressed also I will be bringing back car on recommendations after the first of the year just like he said very impressed also I will be bringing back car on recommendations after the first of the year More

Matt, very professional and knows what he’s talking about and it was a pleasure to talk to. I will be bringing back car in February for the suggestions to be done and it was a pleasure to talk to. I will be bringing back car in February for the suggestions to be done More