Heath Sane | Page 4

Pilot Purchase Great people, decent price on the car, trade value was a bit low. Overall, I didn’t get a great deal but I did get great and friendly service. I sup Great people, decent price on the car, trade value was a bit low. Overall, I didn’t get a great deal but I did get great and friendly service. I suppose that’s all anyone can ask for. More

by JADAMLOWE Verified Customer Verified Customer

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Great experience They staff was extremely friendly and helpful during the whole process. They worked quickly and effectively to make sure all needs was met at the time They staff was extremely friendly and helpful during the whole process. They worked quickly and effectively to make sure all needs was met at the time of my visit. More

by nikkidavenport12 Verified Customer Verified Customer

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Bought a 2010 Tacoma as is. Truck had a mechanical issue and they diagnosed and fixed at not charge. They really owed me nothing and still made it right. Good people! Thanks Truck had a mechanical issue and they diagnosed and fixed at not charge. They really owed me nothing and still made it right. Good people! Thanks Honda of Cleveland. More

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Painless Transaction Jerry, our sales representative, was professional and never pushy. The manager, Heath, worked to get us where we needed to be. A great transaction and Jerry, our sales representative, was professional and never pushy. The manager, Heath, worked to get us where we needed to be. A great transaction and we love our new Honda Pilot! More

by rs815 Verified Customer Verified Customer

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High Sales Mentality - but willing to negotiate I went to the dealership to check out the Honda Graduate Program along with some CPO cars they had available. Already doing my research, I knew what e I went to the dealership to check out the Honda Graduate Program along with some CPO cars they had available. Already doing my research, I knew what exactly what I was looking for and wasted no time. Don greeted me and offered to help me after I asked for Heath, their sales manager. We took a 2016 Honda Civic (my eventual car) for a spin and I instantly fell in love. I started asking financing questions amongst other things when he got a call from his coworker saying his customers were asking for him again. This is the only part of the process I was slightly uneasy with. Because he had double dipped customers, he had to bounce back between me and the other customers and they were looking at a more expensive vehicle so he naturally prioritized them. Me being a college student, he probably assumed I didn't have the best credit. But after they left, he tended back to me and gave me a payout price on my old car with payments for the Civic. We negotiated for about an hour and they were able to take it down in my price range, with an awesome rate at 2.9%. their finance manager was easy to work with after the process and they got me out of there pretty quickly. Overall I am fairly satisfied with the experience considering I did not go there wanting to buy that day, but Don made it happen! More

by Justin H Verified Customer Verified Customer

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JD excellent customer advocate JD was honest friendly and trustworthy he explains the pros and cons of the vehicle and let's you decide.He is not a high pressure salesman by any mea JD was honest friendly and trustworthy he explains the pros and cons of the vehicle and let's you decide.He is not a high pressure salesman by any means. His goal is to match the customer with a vehicle that meets the customer needs and wants not his. I live in a remote area of the Carolinas JD delivered my car saving me time and money it was more than a four hour drive it JD I'm sure did not get home until midnight now that's customer service before you buy a car I would suggest a visit to JD More

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Very good experience Started process with internet sales (Jaime) and worked in person with Jerry Anderson. They were all personable, honest and professional. Jerry made m Started process with internet sales (Jaime) and worked in person with Jerry Anderson. They were all personable, honest and professional. Jerry made my car purchase very easy. More

by DCarkeys Verified Customer Verified Customer

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So far so good! I originally inquired about a Honda Accord EX-L online. I almost immediately received an e-mail from Jessica Brooks regarding the vehicle. After dis I originally inquired about a Honda Accord EX-L online. I almost immediately received an e-mail from Jessica Brooks regarding the vehicle. After discussing with Jessica via e-mail, I spoke to Stephen Hailey via e-mail and phone. Stephen convinced me to make the drive and check out what they had to offer. Upon arrival, I was greeted by Robert Lawson, who was very nice and helpful. I was originally looking for an 2018 Accord EX-L with the Modern Steel exterior. Robert and Heath were then able to provide me with a great deal on a car that had everything I requested and more. I actually got the EX-L with Navigation at a better price than what most dealers were offering for the EX-L. Kristina Lowe helped me get a better financing deal than my local credit union's already low offering. She was also very helpful with all of the additional questions I had regarding extended warranty options. In summary, I'm very glad I went to Honda of Cleveland. They definitely offered the best deal out of the three dealerships I checked. I appreciate all of their help and would definitely recommend to anyone looking for a new automobile. More

by SayNo2PushySalesmen Verified Customer Verified Customer

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Great Service! I had great experience with the General Manager and the used car manager and finance manager. I would definitely recommend Honda of Cleveland to anyon I had great experience with the General Manager and the used car manager and finance manager. I would definitely recommend Honda of Cleveland to anyone. More

by CSANE82 Verified Customer Verified Customer

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Found what we were looking for I found our salesperson (Kendric) to be very knowledgeable in explaining all about the vehicle we were buying. That is critical in selling cars now da I found our salesperson (Kendric) to be very knowledgeable in explaining all about the vehicle we were buying. That is critical in selling cars now days with all the new technology. More

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