"Car buying made friendly"
Just bought a certified pre owned truck here and the entire experience was easy, friendly and efficient. I'm a chronically tired, 3rd shift worker who was not looking forward to buying a new vehicle. Internet sales advisor, Heather got right back to me and understood my desire to communicate via email until I was ready to look at a vehicle. At that time she hooked me up with Dan to look at the vehicle that I chose and work out details. I was looking for someone who would not be pushy and would be honest and helpful. Dan delivered. He was helpful, accommodating and made it fun. Finally, I met Bill to finalize my sale and do paperwork and my esteem for this sales team just grew. Every single person that I encountered at Wallingford Toyota was friendly, helpful and respectful of my wishes. Used car buying at WOW is a great experience! I will be seeing this team often, despite the distance, to take advantage of complimentary service. Let's see if the service team can measure up to the sales teams' bar.
This was the best buying experience. Kudos to Heather for keeping me informed as I was waiting to see if they would get any 2016 Highlanders in soon. She is awesome! Dan was my salesman and I cant say enough about him he was great very patient with me and answered all my questions I would go back to Dan again! Sohail was also great didn't push anything on us!
"Honest and Trustworthy"
I bought a Certified Toyota Avalon XLE Touring car this Dec. 2015. I have been buying cars from Toyota of Wallingford for over 28 years. I keep going back because I think they are truly concerned about their customers. Never pressured to buy. When I chose the car I was interested in they were very helpful and concerned that I would be happy with my choice. They took time to tell me about the car and when I decided to go forward they went above and beyond to make me happy. I have bought 4 cars from here and my sons and their wives also purchase their cars here. There service department representative and technicians are friendly and knowledgeable. They know I am a fanatic about my cars and even after owning a car for several years they help me keep it looking and running like it is brand new.