"Service in SPEED & efficiency"
Not enough manpower in the finance area only one person is in charge of closing the purchase that Saturday morning. Some misleading selling of the additional services which I decided to cancel that additional coverage but I waited over an hour to get the matter taken care of. The sales staff was very apologetic keeping saying sorry but no solution on how to speed up the process so I don’t have to wait any longer. Finally the person in charge of finance came to resolve the issue in less than 10 minutes. The most ironic part was his solution was one of the options that I suggeated to them earlier which was denied. althought this was not so nice incidence that happened, but I have to said overall the sales team was very courteous and respectful. It is the management team needs to look at the resources allocation to avoid bottleneck to improve the overall end to end service level are pleasant and consumer satisfactory. Finance team shall stick with finance not try to sell additional service policies when they are not the true expert in the area. In conclusion, I still would rated them high in the overall experience in purchasing my Audi car at Audi Beverton.
"The easiest buying experience ever!"
Audi Beaverton made buying a new car a breeze! The entire team was kind, conscientious, and professional. From the moment I walked through the door, they made me feel comfortable and welcome. Each step in the purchase process was treated with the utmost attention. The delivery process was so much fun. So grateful for a pleasurable experience!
The management and salesmen (and women) made my recent Audi purchase a wonderful experience. They were not pushy, and were concerned for my needs from start to finish. I’ll buy all of my new Audi’s in the future from these guys due to this buying experience.
"Great experience attentive sales staff"
- Happy buyers
My wife and I just bought. Q5 from Audi Beaverton and we love our car! ( It is our 4th Audi)
Our sales person was Shane Randell and he was just great! The Q5 is technically advanced and he walked us thru the features and showed us a lot of detail in the management of the car. (Audi has a app to help you with anything) Plus we can call Shane personally if we come across something we do not understand. The Car has lots of power, the stability control is awesome! Shane made it easy for us: paperwork was ready and it went smoothly. Chris in the service has always been great to work with, has the car ready on time and fits us in around our schedule.
Great job Shane and Thank you Audi Beaverton
Sincerely Jim. & Barbara
I knew the car I wanted and the price I wanted.
They took care of both.
I did 80% of the paperwork on line.
When I got there I was done in a half a hour!
Best car buying experience so far, and I’ve owned
10 new cars so far!
"A Perfect Experience!!!"
- Megan Schmidt
This is an amazing dealership!!! On March 28th, I purchased a 2013 Jeep Wrangler Moab edition with Clint at the Audi used lot. It started with our online search of this Jeep and we were immediately contacted by Kathleen that next morning when we were ready for test drive. We came in that day and worked with Clint, who was absolutely fantastic. We didn't feel pressured at all and both Kathleen and Clint treated us like we were long distant friends/family. When we moved over to the finance portion, they made it seamless and easy.Thank you so much for the kindness and fun during this purchase. My life is now complete with my Jeep ;).
"A perfect car buying experience"
These guys are great. My experience could not have gone better! Straight honest advice on the car, a good price, and honest advice about the value of my trade in and what to do about it. At the last minute when I changed my mind and decided I wanted finance / lease info they did not miss a beat.
Truly as good as it could be.
"Friendly dealership "
- Bill on the hill
Our salesman came in on his day off to help us with the purchase. Thanks Clint. Great car . We drove from Bend Oregon to buy our car.
"Quality, prompt, friendly"
We had a very positive experience at Beaverton Audi. Shane was very thorough and very prompt when returning phone calls and/or emails. It was a great experience overall and we would highly recommended Beaverton Audi to friends and family.
"Very nice car buying experience "
- Tara Barton
We have been following the reinstatement of the TDI's and the price/experience was as promised. We came the following week for a clear bra installation and very seamless process. The year long process for the TDI was very pleasant, professional and enjoyed working with Alex. We have passed his name onto friends and family.
Other Employees Tagged:
, Alex Reath, Heather Tiblier