Susan Tarquini
Susan Tarquini at Herb Chambers Honda

Susan Tarquini

Service Director

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

4.7
238 Reviews
4.7

238 Reviews

Write a Review

238 Reviews of Susan Tarquini

April 13, 2024

Dealership Rating
Employee Rating

They went out of their way to take care of me when I arrived after closing. More

by Lcronkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Apr 16, 2024

Herb Chambers Honda responded

Hi L C Ronkel! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

March 22, 2024

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Employee Rating

Robert Hall is very helpful to customer and knowledgeable for services done. Robert has friendly manner to all customers which we had seen in service area. More

by kyanjanel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Mar 22, 2024

Herb Chambers Honda responded

Hi Janelkyan! We're glad to know that Robert was able to provide you with the excellent service we strive for at Herb Chambers Honda In Boston. Thanks for your positive feedback!

March 20, 2024

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Sean DeSilva and his service team were excellent as always! Professional, courteous, and competent service each and every time! The best in the business, Thank you all! More

by Pete M
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean DeSilva

Mar 20, 2024

Herb Chambers Honda responded

Hi Pete M! We're delighted to know that Sean and our service team at Herb Chambers Honda In Boston continue to impress you with their professionalism and courtesy. Thanks for your kind words!

March 19, 2024

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Always do my service in herb chamber dorchester ma. , there is a lot of people in good mood. mechanics are very trained in hondacars More

by aurelio
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Mar 19, 2024

Herb Chambers Honda responded

Aurelio, we're glad to know you've had consistently good experiences with our team at Herb Chambers Honda In Boston. We take pride in our well-trained mechanics and friendly staff. Thanks for your support!

March 16, 2024

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Excellent! No bad experiences in 28 years of using this dealership. All service advisors are great, especially Robert Hall who has been there since i have bee More

by hnmarget
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Mar 18, 2024

Herb Chambers Honda responded

Thank you for trusting Herb Chambers Honda In Boston with your loyal business! Robert & the team are truly grateful for all of your support over the past 28 years and look forward to serving you for many more. Take care and we'll see you next time!

March 09, 2024

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I’m happy because all my questions and concerns were answered in a way that I would fully understand. More

by denangelis03
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2024

Herb Chambers Honda responded

Hi Denangelis! We're glad to know that our team at Herb Chambers Honda In Boston was able to address all your questions and concerns. Thanks for sharing your positive experience!

February 28, 2024

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Employee Rating

Exceptional customer service, quality care, and work to find the best car for your needs and price! More

by Obolger
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Tarquini, Nomar Rosario

Feb 28, 2024

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

February 24, 2024

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Employee Rating

Honda Boston is The Best Hands Down. Out of all other locations and I’ve been to them all. It’s Just Facts , Not Hate More

by Jinx
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Feb 26, 2024

Herb Chambers Honda responded

Hi Jinx! We're glad to know that you consider Herb Chambers Honda in Boston as the best! We appreciate your support and look forward to continuing our service for you. Thanks for sharing your experience with us!

February 23, 2024

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Employee Rating

They never called you back to let u know anything and they will leave u clueless and take long to respond. This will be my last time ever financing a car with them. More

by Fnano041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Hall

Feb 26, 2024

Herb Chambers Honda responded

Thank you for the review. I'm disappointed to hear you're not satisfied with the service provided by our team and will make sure we address this feedback internally. If there are any outstanding concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 22, 2024

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Employee Rating

Did a very good job, Really paid attention to detail and kept me informed about the steps involved for the required work More

by Stefanokeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean DeSilva

Feb 23, 2024

Herb Chambers Honda responded

We're glad to know you appreciated the attention to detail from our team at Herb Chambers Honda In Boston. Keeping customers informed is a priority for us! Thanks for your feedback.

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