Hermes Lou
Hermes Lou at Goudy Honda
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Hermes Lou

Sales Consultant

Goudy Honda

1400 W Main St
Alhambra, CA 91801

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5.0
26 Reviews

Hi, I’m Hermes. Originally came from Hong Kong and became UCLA alumni. I feel passionate about cars. Now I work for Honda, the most beautiful car brand.

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 3 mos

Languages Spoken

Cantonese Cantonese

English English

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5.0

26 Reviews

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26 Reviews of Hermes Lou

October 19, 2023

Dealership Rating
Employee Rating

Good place with good people at a good company with good managers. Goody Goudy Honda. More

by Chayt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 16, 2023

Dealership Rating
Employee Rating

My experience at Goudy of Honda was amazing. They provided me with excellent customer service. More

by Mross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2023

Goudy Honda responded

Hi there Mross Congrats on your recent purchase!!! We hope you love your vehicle... Please let us know how we can help in the future. Warm Regards, Goudy Team. Customer Relations Mon - Fri (8:30am - 5pm)

April 05, 2023

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Employee Rating

Was greeted and welcomed right away. Was provided with great customer service. Meet all my expectations. More

by Crod05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tito Puente

Apr 06, 2023

Goudy Honda responded

Hi there Crod05 First off, congratulations on the Brand New Honda!!! While there is a lot of other dealers out there we are so grateful you chose to come to us. I am happy to hear you had a great customer sales experience with Hermes & Tito. We hope to be able to assist you down the road with any and all of your Honda needs here at Goudy Honda. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

March 08, 2023

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Employee Rating

Committed to service and the satisfaction of every customer. They are the standard of what a dealership should be. More

by Mchlhankins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2023

Goudy Honda responded

Hi there Mchlhankins We want to thank you for choosing Goudy Honda, we know while there are a lot of other dealerships out there you chose our dealership and we truly appreciate that. Thank you for allowing us to earn both your business and trust for the future. We look forward to assisting you with any and all of your Honda needs. Happy motoring from all of us here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

December 16, 2022

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Employee Rating

Just want to thank Michael, Pete, Tito and Hermes for all the great work they do at Goudy Honda. I’m a long time customer and their customer services has not change one bit since I’ve been going to Goudy Hon More

by Espinozamarco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tito Puente

Dec 22, 2022

Goudy Honda responded

Hi there Espinozamarco Wow thank you so much for taking the time to give our staff such a great review!!! Congrats on your new Honda Purchase. I am glad your experience with both our staff & our dealership in general have continued to stay positive throughout the years. We hope to continue to earn both your trust and business for years to come. Happy Holidays from the whole Goudy Honda of Alhambra family. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

December 01, 2022

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Employee Rating

A very good buying experience with knowledgeable selesman. Excellent customer service. Easy to work with. Very friendly thought the process. More

by catveharanta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Borroto

Dec 16, 2022

Goudy Honda responded

Hi there catveharanta Thank you that sweet review! All things we love to hear coming from our customers..... We hope that you are enjoying your new Honda as we speak. We appreciate your trust and business. Happy motoring from the whole Goudy Honda family. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

November 28, 2022

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Great dealership! I really enjoyed the great and fast service. It’s my first car purchase and Goudy Honda made the process super easy. They are the best! More

by Denise Flores
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Wei, Tim Yang, Jimmy Ly , Roxy Guo

Dec 16, 2022

Goudy Honda responded

Hi there Denise Flores Thank you for your review of our dealership. We appreciate you as our customer. We look forward to assisting you with any or all of your Honda needs in the near future. Warm Wishes this Holiday season from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

October 19, 2022

Dealership Rating
Employee Rating

Irma is amazing. She made me feel very comfortable during the process. Love her! I will be sure to come back :) More

by Kaitlynndeville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Goudy Honda responded

Good morning Kaitlynndeville Congratulations on your New Honda! We are thrilled that you chose Goudy, and while there is lot's of other competitors out there you cant get the same customer service anywhere else. I am so happy to read you had a wonderful experience with Irma and some of our other sales team. Please know you are more than welcome to reach out to me should you need assistance from here forward, I'd be delighted to help. I hope we have earned your trust & business for the future. Happy motoring from all of us here at Goudy Honda of Alhambra!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

May 23, 2022

Dealership Rating
Employee Rating

Mr. Hermes is very kind and very nice. I also like Honda car. He told me more about Honda cars. More

by Beini
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Asheghian

May 24, 2022

Goudy Honda responded

Hi Beini We appreciate you taking the time to give us a quick review! We appreciate your business and are happy to hear that you had a good experience while shopping with us. Hope you are out enjoying the new car. Happy motoring from your Honda family here at Goudy Honda. Please let us know if there is anything we can do to help with in the future. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

May 17, 2022

Dealership Rating
Employee Rating

David and his sales team have been very helpful with my purchase of CRV hybrid both before and after sales support. The wait for the car was about 4 weeks in this car shortage market. This is the third car More

by Lu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wang, Henry Fuentes

May 17, 2022

Goudy Honda responded

Hi Lu Thank your for your kind review! It's our number #1 priority here at Goudy to make each and every customer happy with their experience at it's entirety. We appreciate your understanding with the wait time on delivery due to the car shortage right now, We hope to see you in the future so that we may be able to assist you with any or all of your Honda needs. Thank you for your business from the whole Goudy Family here! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

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