Hiram Mendez Mounier | Page 11

everyone was friendly and kept us informed From the time we got to the dealership to the time we left everyone was very friendly to us, and kept us well informed of what was going on From the time we got to the dealership to the time we left everyone was very friendly to us, and kept us well informed of what was going on More

by BARBARALKIDD Verified Customer Verified Customer

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New car purchases My sales pro, Hiram Mendez is the best. Took all the time and explained everything without any kind of pressure. He seems like a walking encyclopedia My sales pro, Hiram Mendez is the best. Took all the time and explained everything without any kind of pressure. He seems like a walking encyclopedia of VW. He will go above and beyond. Would buy from him in a second again. More

by A.SMALL21 Verified Customer Verified Customer

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Very good experience . This is the second automobile I have purchased from this dealership and it was again a very professional transaction. Everyone makes you feel welcom . This is the second automobile I have purchased from this dealership and it was again a very professional transaction. Everyone makes you feel welcome and your options are carefully explained to you. More

by LANG3060 Verified Customer Verified Customer

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Exceptional Customer Service! By far, the most amazing customer service we have accounted thus far, when shopping for a car! We were impressed the moment we were greeted. Low press By far, the most amazing customer service we have accounted thus far, when shopping for a car! We were impressed the moment we were greeted. Low pressure, but super friendly and helpful. Our Sales associate, Hiram Mendez spent a lot of time with us to answer our questions and to ensure we felt comfortable. He is extremely knowledgeable, and we learned so much about Volkswagen as a company and our new car (Atlas). The entire process of purchasing our new car was seamless and painless! We didn’t spend all day doing paperwork, like you do at other car dealerships. Hiram is an amazing person and will go above and beyond for you! Overall, we are extremely impressed and pleased with our experience with Lakeland Volkswagen! More

by The Edlund Family Verified Customer Verified Customer

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Absolutely AMAZING service!!! This dealership was highly recommended to me by a friend and I was not disappointed. It was an amazing experience, quick, efficient, and honest with p This dealership was highly recommended to me by a friend and I was not disappointed. It was an amazing experience, quick, efficient, and honest with prices and cars. Hirem was our sales man and he was phenomenal! I highly highly recommend this dealership! More

by AFAYTH2187 Verified Customer Verified Customer

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Saved the best for last! I left Lakeland VW for last. I shouldn’t have. I read the 1 star reviews for this place and decided I would look elsewhere. But I couldn’t get the dea I left Lakeland VW for last. I shouldn’t have. I read the 1 star reviews for this place and decided I would look elsewhere. But I couldn’t get the deal I was looking for. So 4 dealerships later I decided to stop at Lakeland VW, a 3 hour drive for me. After arriving I was greeted by Charles Draper in a very quiet showroom and he introduced me to sales rep Hiram Mounier. Right off the bat Hiram went to retrieve the GTI I was interested in. We test drove it, talked about some features, and exchanged some pleasantries. Back at Hiram’s desk he presented the price I was looking for for my trade-in and even better the sales price of the GTI didn’t change from the conversation I had on the phone earlier with internet specialist Michelle. I was sold. In another office Charles fired up the printer and began the slew of paperwork. I had come with an approved loan from VW Credit and this made things easier. Charles' demeanor made it easy to look over the paperwork and I felt he was honest with me, pointed out some options but never pressured me to buy anything. I was in and out in less than 2 hours. I had arrived late in the day, as I drove off with my new GTI and a huge grin it was refreshing to see Charles and Hiram driving away in their respective VW cars too. Glad to see they stand by the brand they sell. 10/10 would buy from Lakeland VW again. I felt no pressure, no anxiety and things went smoothly. More

by cumulusflyer Verified Customer Verified Customer

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Great and enjoyable experence I walked in knowing exactly what i wanted, Hiram helped me get into the car i wanted and Jared was able to get me the best financing available. I walked in knowing exactly what i wanted, Hiram helped me get into the car i wanted and Jared was able to get me the best financing available. More

by tceriale Verified Customer Verified Customer

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Fair and friendly This dealership goes above and beyond to be fair and accommodating. Our sales representative worked with his team to ensure we were happy with our pur This dealership goes above and beyond to be fair and accommodating. Our sales representative worked with his team to ensure we were happy with our purchase More

by LUTTERMOSER96 Verified Customer Verified Customer

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Best service Very good service, employees very courteous and profesional. The dealer It’s highly recommended. Very satisfied with all. The sales representative is Very good service, employees very courteous and profesional. The dealer It’s highly recommended. Very satisfied with all. The sales representative is very profesional, and his knowledge about the cars that he is selling is very good. More

by DR.DELTORO Verified Customer Verified Customer

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Hiram was incredible! Our VW rep Hiram was incredible! I’m so grateful for how he cared for us through the process of getting our new car. We love working with VW LAKELAND! Our VW rep Hiram was incredible! I’m so grateful for how he cared for us through the process of getting our new car. We love working with VW LAKELAND! More

by HOLLIEHEP Verified Customer Verified Customer

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