JLR Marketing
JLR Marketing at Jaguar Land Rover Santa Monica

JLR Marketing

Marketing

Jaguar Land Rover Santa Monica

3020 Santa Monica Blvd
Santa Monica, CA 90404

4.5
21 Reviews
4.5

21 Reviews

Write a Review

21 Reviews of JLR Marketing

April 20, 2024

Dealership Rating
Employee Rating

Derek was professional, thorough and honest, respectful and patient with my decision making process. Great follow up too. The office staff was great More

by dskreeve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 25, 2024

Dealership Rating
Employee Rating

Hi went to the Dealership to take a look and I ended up buying a new car, impeccable service David helped me out to check if fits in my garage and helps me out with all my concerns. Best service ever More

by info@denisfrison.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David

Feb 07, 2024

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great service experience with us! I will be passing the kind words along to David. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 17, 2024

Dealership Rating
Employee Rating

Santa Monica Land Rover was great! Both Dino and Derek provided an outstanding experience. Both very professional and knowledgeable! More

by chrissarafoglu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Fox , Kat, Cameron

Feb 07, 2024

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great service experience with us! I will be passing the kind words along to Dino and Derek. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

November 29, 2023

Dealership Rating
Employee Rating

Great customer service and very knowledgeable staff. They make your purchase easy and care about you time. More

by reocon99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio , Dino Saltsrosian

Jan 08, 2024

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience with us! I will be passing the kind words along to Jefferson and Dino! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

October 18, 2023

Dealership Rating
Employee Rating

Amazing dealership I am so happy I was able to find the car I was looking for here. More

by Wendy237638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Jaguar Land Rover Santa Monica responded

Hi Wendy! Thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience!! I will be passing the kind message along to our team here at sales! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

September 19, 2023

Dealership Rating
Employee Rating

As long as Rebecca Corbin is at Santa Monica it will always have issues and problems. It starts from the top down. She doesn’t care about customers at all, profit margin is all she cares about. I’ve giv More

by Shahab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rebecca Corbin

Sep 28, 2023

Jaguar Land Rover Santa Monica responded

We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

August 04, 2023

Dealership Rating
Employee Rating

Vivian Naeish was the BEST I have ever seen. Great leadership and Derek Fox was very helpful and knowledgeable. More

by hotspotpp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Fox , Vivian Naeish

Aug 14, 2023

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience! I will be passing the kind message along to Derek Fox and Vivian! Looking forward to servicing you again in the future! Best Regards, Jagur Land Rover Santa Monica.

July 19, 2023

Dealership Rating
Employee Rating

The best Land Rover dealership, great customer service. They helped me get the car I was looking for and the general manager is awesome. She works with you and is amazing at making sure her customers get w More

by anniebellak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Parr , Ve

Jul 19, 2023

Jaguar Land Rover Santa Monica responded

Hi Annie, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience! I will be passing the kind message along to Bill Parr! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

May 30, 2023

Dealership Rating
Employee Rating

My car was in the shop for two weeks for a minor issue, I thought I would receive a call or a follow up or an update as to what, when etc.. I never got a call from my Service Rep. or a callback from the Ser More

by shaskell0
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jorge Rojas , Raffi

May 30, 2023

Jaguar Land Rover Santa Monica responded

We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

May 04, 2023

Dealership Rating
Employee Rating

Vivian and Kev were amazing. Best service i've experienced buying a car. They were very professional and got the car i was looking for quickly. More

by scott Markham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Soufi , Kev

May 04, 2023

Jaguar Land Rover Santa Monica responded

Hi Scott, thank you so much for taking the time to give us feedback! We are thrilled to hear you had an amazing purchasing experience! I will be passing the kind message along to Kevin! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

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