Ian Hsu | Page 5

90 miles from home! We have had four Costco car purchases in the past. This time, we were first referred to a dealership located much closer to home. However, we did not We have had four Costco car purchases in the past. This time, we were first referred to a dealership located much closer to home. However, we did not communicate very well with the other person, so I asked Costco for another referral. And that was Foothill. Mitch Segal called and we exchanged emails and phone calls, which culminated with a visit to the dealership and the purchase of a new 2015 GL Bluetec. No regrets buying from a dealership 90 or so miles away. (There goes our car wash privilege, though) I would recommend this dealership and its people to everyone. No pressure from the youngest MB Finance Mgr. Ian Hsu. What should get special mention is Mitch Segal. Very professional. He even arranged for the car we drove in to be delivered to our house the next day! Dinah and Ray Paner More

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Made a satisfying purchase of a Mercedes SUV from John.Jul31 John provided necessary pricing information for an average consumer like myself, so I can make prompt decisions at narrowing down the potential brands John provided necessary pricing information for an average consumer like myself, so I can make prompt decisions at narrowing down the potential brands. As soon as I have decided on the make and the model, John successfully located my wishes and he swiftly demonstrate the actual condition of this brand new car. John has involved with every steps of my car purchasing experience from helping me to pick a desirable model to guiding me to drive the low mileage SUV off the dealership parking lot. I definitely have a comfortable car purchasing experience. Thank you. Ian is a very nice person to work with as well. He provided great essential products so I will have less hassles and a peace of mind at driving this vehicle for years to come. More

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Professional Services I will give them an "A". They showed they are professionals and did their jobs that way. My wife and I both appreciate the way they worked with ous. M I will give them an "A". They showed they are professionals and did their jobs that way. My wife and I both appreciate the way they worked with ous. Mercedes of Lagua Niguel is much closer to our house. The agent did treated us as a waist of time to talk to us and we dicided never go there again. Simin Karimian Toraj Barzegarian More

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Service ..! Woohoo! As good as it gets. .. I had an incredible and positive experience here. I'm so thankful I got the best salesman in Foothill Ranch! -Kuna- .. I had an incredible and positive experience here. I'm so thankful I got the best salesman in Foothill Ranch! -Kuna- More

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pleasent I enjoyed dealing with a knowledgeable and friendly representative. Omar was very helpful from the first moment I voiced out my requirements and need I enjoyed dealing with a knowledgeable and friendly representative. Omar was very helpful from the first moment I voiced out my requirements and needs for the new car. He made the process of Lessing the car quick and pain less. Thank you More

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Received a great deal on leasing a B Class We traded in our Nissan and leased a new B class all electric from Mercedes-Benz of Foothill Ranch. We were very happy with the overall experience. We traded in our Nissan and leased a new B class all electric from Mercedes-Benz of Foothill Ranch. We were very happy with the overall experience. The staff were very knowledgeable, helpful and friendly processing this transaction. We were very pleased with leasing our new B-Class Mercedes-Benz. More

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Best Service Rep Our experiences at Foothill Ranch Mercedes Benz has always been prompt courteous service. Our service rep David Gover has gone above and beyond many t Our experiences at Foothill Ranch Mercedes Benz has always been prompt courteous service. Our service rep David Gover has gone above and beyond many times, including just as he was about to leave for the day a few weeks ago he stayed to accommodate an urgent request. He waited for us to arrive there, he had all necessary paper work ready for me to sign, a rental car was ready as well. When we call to make an appointment with David whether it is a scheduled service or not he always does his best to have the car ready ASAP depending on what service is needed. If we need a rental the rental rep is always polite and courteous and efficient. We are very pleased with MBFR they also have great car wash guys. We have purchased one car there and plan on buying another one in the future. We also recently bought an extended warranty for one of our cars, even with that the service has never been any different, whether new or old warranty or not. Always consistent service, More

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A Pleasure Working With Professionals My wife and I just leased an ML-350. I was very particular about the features and equipment I wanted on this car. Finding the "right" car took some My wife and I just leased an ML-350. I was very particular about the features and equipment I wanted on this car. Finding the "right" car took some real work and persistence by Mr. Pitale. I can't say enough about his professionalism and clear desire to help us with the smallest of details. Thank you. Foothill MB is, and continues to be, a company we thoroughly enjoy doing business with. Richard and Ann Marie More

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