Ian Lachman

Amazing experience here. Ian was an outstanding sales agent he went over and beyond to make sure I got the vehicle I wanted. Very friendly and sociable. Stefan very great fin Ian was an outstanding sales agent he went over and beyond to make sure I got the vehicle I wanted. Very friendly and sociable. Stefan very great financial manger he also went over and beyond and made sure it tried to make my purchase comfortable and fit my financial needs. Great dealership to go to and I love my new vehicle More

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Wow! That is the best car buying experience I ever had in my life. Very professional, nothing misleading, no pressure, honest pricing. Cannot say enoug That is the best car buying experience I ever had in my life. Very professional, nothing misleading, no pressure, honest pricing. Cannot say enough good things about them. Steve Deason was absolutely awesome! More

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I was shopping around for a good midsized truck to do some light trailering and home improvement work, and found an amazing Chevy Colorado with all the options that I wanted at a great price. Because it some light trailering and home improvement work, and found an amazing Chevy Colorado with all the options that I wanted at a great price. Because it was such a good deal compared to all the other vehicles that I was looking at, I really couldn't say no, but I almost didn't make the purchase because of the way we were treated. They did not work at making me feel liked they cared that I bought a vehicle, or that they wanted my business. I had to ask many questions about how the pricing was working out, which changed because somewhere someone made a mistake in what they told us, and then told us it was our fault, even though we had the numbers written down. The person in finance was rude, short with responses and explanations, and was doing everything she could to not help us look through the material. Overall, this was the worst vehicle shopping experience I have ever had. I know that you can probably find a vehicle at a good price here for what you want, but don't expect to feel good about the experience. More

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The best dealership around! Sales, financing, service, and parts are all wonderful to work with. Everyone is very honest and upfront - they truly partner with you. Our latest purchase was completed wi and parts are all wonderful to work with. Everyone is very honest and upfront - they truly partner with you. Our latest purchase was completed with Todd (we previously purchased a car through Ian who was great as well). Todd was patient as we came to our decision and really made sure we knew all of the options available. We left not only excited about our car, but confident that we had made a good decision. We moved three years ago and this dealership is no longer the most convenient location for us, but we chose to make the drive for both service and sales because of the wonderful people they employ. Every sales and service experience (we’ve worked with Pete in service a number of times) has been top notch. More

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Best customer service ever I really appreciate the customer service that i always receive from Chevy (without question) & Ilene is one a kind. Thus far she she the best sales re I really appreciate the customer service that i always receive from Chevy (without question) & Ilene is one a kind. Thus far she she the best sales rep that i have dealt with at Chevy. I’ve been dealing with Chevy for about 5 now and Chevy of Naperville never let me down but Ilene is the best yet. More

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Top rate Friendly and professional staff who went out of their way to answer any of my questions and take care of any concerns I might have had. This is the s Friendly and professional staff who went out of their way to answer any of my questions and take care of any concerns I might have had. This is the second vehicle that I’ve purchased here. I intend to have all my service work done here as well. The service department did a great job of maintaining the Avalanche that I previously bought here, and I expect they’ll do the same with my new Blazer. More

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Chevy Blazer 2019 Purchase I do not often review my purchase experiences, but prompted by the sales experience at Chevrolet of Naperville, I shall take this opportunity. Sal I do not often review my purchase experiences, but prompted by the sales experience at Chevrolet of Naperville, I shall take this opportunity. Sales staff was excellent, attentive and very helpful, especially Ilene. Working from an online Chevrolet Build that I created, they searched the area and located the vehicle that matched. The Blazer truck was available for delivery in two days from another dealership. The purchase was completed in 2-1/2 hours with the finance office work done very efficiently, thanks to Premo. Final prep issues of muddy brake and accelerator pedals AND empty gas tank on delivery need to be mentioned in hopes that other customers do not have that experience in the future. After the purchase, HOWEVER, there was a wrinkle in the works.. I discovered that the Chevrolet build I had worked with, tho it contained side and rear warning technology, was ACTUALLY missing FORWARD Collision Warning capability. I expected that on a $44,000 vehicle that was touted to be a Technologically optimized product, like our 2013 Equinox. Being in my 70s, I preferred such features and had no idea that that would be MISSING. After discussion with several people at the dealership, I was told by Omar that there was NO option for me because we had signed approval of the sale and even tho the vehicle only had 120 miles on it, there were available ways to resolve that issue. My wife deemed Omar rude for that stance. On THAT particular problem I am DEEPLY DISAPPOINTED in the circumstances and ESPECIALLY UNHAPPY with the Chevrolet Build operation for the 2019 Blazer. Apparently that Forward Collision system is a HIDDEN option. Not Very Good for this 50-year GM person. Let Chevy know this. Thomas G. Murphy More

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Excellent Experience! After doing homework and looking at various other brands, I decided on a new Premier Chevy Equinox. Throughout my purchasing process, I primarily wor After doing homework and looking at various other brands, I decided on a new Premier Chevy Equinox. Throughout my purchasing process, I primarily worked with Omar Ramos (sales manager) and Ian Lachman (salesman), both of which were amazing and deserve substantial credit. They made the entire process seamless, were responsive to questions via both email and phone, addressed any concerns to my satisfaction, and gave me a sense of ease during the process. Overall, I would highly recommend both Omar and Ian, as well as the dealership. It was a fantastic experience. More

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Great experience Illene was very generous with her time as I shopped for my new 2019 chevy equinox. Additionally, she was very knowledgeable and it showed during our t Illene was very generous with her time as I shopped for my new 2019 chevy equinox. Additionally, she was very knowledgeable and it showed during our test drive around the specially made test track. I highly recommend Illene and Chevy of Naperville. More

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Superior Experience My wife and I were definitely very satisfied with the overall purchasing experience. We were treated respectfully and professionally throughout the en My wife and I were definitely very satisfied with the overall purchasing experience. We were treated respectfully and professionally throughout the entire new vehicle purchasing process, including negotiating a fair price for the vehicle we traded in. We want to personally thank Ian Lachman, our Product Specialist, his dedication and commitment to ensuring our complete satisfaction was his mission and top priority. The team at Chevrolet of Naperville sets the standard of excellence other Chevrolet dealerships should strive to achieve. Thank you! More

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