"Car Purchase "
Iris Harley and Eddie Reyes was very helpful and great to work with and had the car priced up and ready when I arrived. it was a pleasure to work with them in sale and process.
Thank you all.
"Exceptional Sales Service"
Iris was outstanding in working with us to purchase our XC90 via the Overseas Delivery Program. Excellent program. Highly recommend the dealership and Iris to others.
"Outstanding team! My dealership of choice."
I just can’t say enough about the amazing experience I had at Volvo Car Dealership this week. This is my second time around buying a Volvo there and Iris Harley has been fantastic facilitaring this process in both instances. I considered trading my XC60 to the new model and since my first visit to the dealership Iris was very helpful. I did a test drive and she was very knlowdegeable about the car, and went above and beyond trying to find the car I needed. Both Iris and Eddie Reyes answered all my questions patiently as I considered my decision without sales pressure. In the end they offered me a very good deal that met my budget and allowed me to have the especifications I was looking for in the car. I was truly pleased with the entire process including the assistance of Diego as well. I highly recommend Volvo Cars Silver Spring and would like to thank Iris Harley and the entire team at Volvo for their outstanding customer service.
Other Employees Tagged:
, Diego (financial closing).
"08 XC 90 Trade"
Iris and her colleagues worked tirelessly to get my trade in approved. I truly appreciate their patience and professionalism throughout this process. Her kindness and gentle spirit created a calming atmosphere in what was a truly stressful situation. Thank you Volvo Cars Silver Spring! I'll be back!
"Great Care By Volvo pickup experience!"
I'm glad I chose this dealership for my Care by Volvo pickup for my XC40.
Iris was very through, stayed with me to answer any and all questions for as long as possible, and made sure I walked away with a decent understanding of the vehicle before I drove off the lot. She even answered my questions every quickly even after the sale.
"Service commitment and loyalty to customers"
No matter who you deal with from a sales person, service manager or business manager you get nothing but consideration and professionalism at Herb Gordon Volvo!
"Iris provided exceptional service"
I worked with Iris Harley on my purchase of a pre-owned Volvo XC60. She patiently led me through the whole process of test-driving cars, making a selection, financing and final purchase in a single afternoon. This was my first car purchase in 15 years and Iris guided me and explained all of the details the whole way through. I thought that I would be intimidated making this purchase by myself, but Iris made me comfortable with all of the decisions and ultimate purchase. I was amazed at how she managed to make everything work so smoothly, including trading in my old Volvo. I have been driving my new car for almost a week and can not be happier with it. Iris and the rest of the staff provided exceptional service and I would highly recommend Volvo Silver Spring!
"Incredible staff: an A+ Team with A+ Values & A+ Integrity"
- Chris R
Volvo Cars of Silver Spring is like no other in my experience. It has to do with the caliber and quality of the sales staff, management, customer service, and all the professionals who work together as a team (and work hard) there- to make it work. The selection and quality of vehicles and atmosphere are great. I worked with Iris Harley when I got my first Volvo in 2015 there (Herb Gordon/Silver Spring Volvo) and again just the other day, in getting the 2018 Volvo I'd hoped to get, not only possible, but a very satisfying experience..(...okay-to be honest,,,. I'm thrilled and my wife and I could not be happier. So, as with 2015, again the best car, and car buying experience thanks to both Iris and Noah and the team.
"Another Great Experience!"
My family was traveling in DC when our car required repair. Herb Gordon Volvo gave us an immediate appointment and repaired the car so we could travel home. When it was time to buy a new car, we returned to the dealer and received outstanding customer service.
Other Employees Tagged:
- G Keltz
We are the happy owner of a new Volvo XC60 T6. From the minute we walked through the door, we were treated like royalty. We met with the incredible team who listened to all our needs. I spoke with Manager Noah Greaney prior to the visit. He had the vehicle ready to tour upon arrival. Our sales representative is Iris Harley. What a true professional! Iris took us for a drive explaining the features of the vehicle. Noah got me what We needed for our trade and payment exactly where it needed to be. The team at Volvo of Silver Spring are true professionals. I couldn’t be happier with the amazing service and the great deal we got on this new vehicle. We will definitely be back when we are ready to buy another one! This is our third Volvo, We are very happy and excited! From sales to signing, we were treated outstanding! We highly recommend visiting Iris Haley when you’re ready for a new vehicle!
Other Employees Tagged: