Ismael Flores

Drew is great. Got me in for an alignment for our brand new 2024 Sequoia Platinum. It was delivered to us in poor shape. Pulled to the right. Also the leg extens Got me in for an alignment for our brand new 2024 Sequoia Platinum. It was delivered to us in poor shape. Pulled to the right. Also the leg extension feature for the driver side didn’t work correctly. When we got it back on Friday the alignment was not fixed correctly. It now pulls to the left. The steering wheel is off center still. And the seat issue was not addressed. The tech told Drew that there is a sensor that kills the switch if it feels weight. That bull crap. I tried using it today with no luck. I even tried it without sitting in the seat. Switch still doesn’t work. All the other seat adjustments work fine. More

by unclefilly Verified Customer Verified Customer

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Excellent service ! ! Very helpful in our search for a new car!! Would definitely recommend to everyone !! ! Very helpful in our search for a new car!! Would definitely recommend to everyone !! More

by austinbascom Verified Customer Verified Customer

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Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

by tvanderwest Verified Customer Verified Customer

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I felt like they listened good and weren’t overly pushy. I didn’t like that I had to wait 15+ minutes for my scheduled appointment and had wished I just walked in. I didn’t care who helped me, just wanted t I didn’t like that I had to wait 15+ minutes for my scheduled appointment and had wished I just walked in. I didn’t care who helped me, just wanted to avoid waiting around. Workers were nice. The communication after needs help. I wasn’t quite sure what was expected. Nobody said where to go when I brought my car back or what time. There were no confirmations or reminders of the appointment after I had left. Overall it was a good experience, just wish communication was better. More

by Katey Verified Customer Verified Customer

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As soon as I got my new Tacoma home I started hearing noises coming from the engine after the ignition was turned off. I notified my salesman and asked for help. I've tried to get information from the noises coming from the engine after the ignition was turned off. I notified my salesman and asked for help. I've tried to get information from the service manager also and am not happy with the responsiveness or knowledge. I would appreciate someone contacting me for resolution! More

by RUSSELLNIELSON Verified Customer Verified Customer

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Very unprofessional atmosphere. The other sales reps made it feel like a frat house while I waited. The other sales reps made it feel like a frat house while I waited. More

by melissa_serafin Verified Customer Verified Customer

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They are the best to deal with. Will refer everyone I know to go to brent brown. Thanks for helping us get our amazing car. Beau henrie Will refer everyone I know to go to brent brown. Thanks for helping us get our amazing car. Beau henrie More

by BEAUHENRIE Verified Customer Verified Customer

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Ismael was awesome. Kept us informed while waiting for the car to come.in. Was help in financing the car. Charlie was on top of the paper work. Made sign everything easy Kept us informed while waiting for the car to come.in. Was help in financing the car. Charlie was on top of the paper work. Made sign everything easy More

by larawayd Verified Customer Verified Customer

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Ismael and Jordan were extremely helpful! They not only helped me find a great car, but also somehow got the price down to a monthly payment I could afford. They made the process feel so much They not only helped me find a great car, but also somehow got the price down to a monthly payment I could afford. They made the process feel so much less stressful than I thought it would be. If anyone is looking for a car, even if your financial situation isn’t the best, you should go to Brent Brown Toyota! More

by LISAGASSAWAY Verified Customer Verified Customer

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Para mí Toyota es lo máximo complacido de haber obtenido mi camioneta Toyota GRAND highlander mi camioneta Toyota GRAND highlander More

by gabrielevalbuena Verified Customer Verified Customer

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