- cuchitomex
I came last weekend with my boyfriend , immediately Tina gave us a warm welcome to the dealership, not even helping us to get the right cargo van fou our business, she also helped us to get a rib of my old truck i will referrals to her for my mom next vehicle also
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Other Employees Tagged:
Tina Wang
, Mattew BDC
Aug 05, 2019 -
Koeppel Ford responded
Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team here at Koeppel Ford, especially with Tina! Thanks again for all of your recommendations! We hope to see you again in the future!
Sincerely,
Koeppel Ford
(888) 405-1138
- cilla8t
Tina was my saleswoman and Isaac was the manger. They were very informative and helped me with everything from finding the car I want to transitioning my vehicle and getting out of my current lease
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Jul 08, 2019 -
Koeppel Ford responded
Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team here at Koeppel Ford, especially with Tina & Issac! Thanks again for all of your recommendations! We hope to see you again in the future!
Sincerely,
Koeppel Ford
(888) 405-1138
- Ford transit
Absolute nightmare.
I’ve purchased vehicles from silver star Mercedes,hillside Honda,northern blvd honda over the past 20 years. but I had the misfortune of stumbling into koepell ford..just stay away from these characters (albert Dejesus,Arturo the Salesman,John the owner of the dealership,Issac,Cesar(finance manager)..btw Cesar the finance manger needed a calculator to subtract $550-40...that was very scary..I will post further deatils on my nightmare with these people coming soon.
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Other Employees Tagged:
Arturo Cantillo
, Cesar finance manager , Albert Dejesus
Jul 08, 2019 -
Koeppel Ford responded
Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-898-7800 X337 at your earliest convenience. I look forward to hearing from you.
Sincerely,
Koeppel Ford
(888) 405-1138
- Ozzie
I’d like to thank both Frank and Issac for their professionalism. Both men treated me with much respect and understanding which led to me leading a Ford for the 4th time.
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Other Employees Tagged:
Frank Garcia
Mar 04, 2019 -
Koeppel Ford responded
Thank you for taking the time to leave us a fabulous review, Ozzie! We are thrilled to have had the pleasure of working with you! It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for! We truly hope to see you again in the future! Thanks again!
--Koeppel Ford (888) 405-1138
- Lindadaq
Customer service was awesome and will recommend friends and family of dealership.. sales and manager were very nice and helped me to get exactly what I wanted with vehicle and price.
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Mar 04, 2019 -
Koeppel Ford responded
Thank you for the wonderful positive review! We are thrilled to hear that we made your car buying experience a fabulous one! Feel free to contact us if there is anything else we can help you with! Enjoy your new car!
--Koeppel Ford (888) 405-1138
- Ford56
Was treated with lack of care,took me three days to get the truck I purchased. No one showed me the truck or explained all the features. Car was given to me without fluids, plates or even a wash
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Other Employees Tagged:
Savier Espinal
, Robert-Finance very helpful, Albert Dejesus
Mar 04, 2019 -
Koeppel Ford responded
Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com at your earliest convenience. We look forward to hearing from you.
--Koeppel Ford (888) 405-1138
- Marcusace23
IF YOU WERE TO BUY A VEHICLE you need to see Frank Garcia very sharp very helpful not only he was helpful his co workers are also great will highly recommend to buy a ford here great manager Isaac also met Savier Giavinci great sales consultant 5 stars all around
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Jan 28, 2019 -
Koeppel Ford responded
Thank you for your great review, Marcus! We're glad to have Frank on our team and that we could provide you with a positive experience.
Sincerely – Koeppel Ford Team
- stevenier55
Everyone was friendly, attentive, answered all our questions and helped worked with us financially. Very much appreciated. I will recommend this location to everyone looking.
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Other Employees Tagged:
Frank Garcia
Jan 16, 2019 -
Koeppel Ford responded
Thanks for the wonderful feedback, Steven! We appreciate your kind words and recommendation.
Sincerely – Koeppel Ford Team
- Sg11710
I’m really pleased to say that I have been taken care of by Koeppel Ford and would Highly recommend them to others shout out to Frank , Robert , and John for really helping me out ..
Sincerely happy customer
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Other Employees Tagged:
Frank Garcia
Dec 07, 2018 -
Koeppel Ford responded
Your review and recommendation is appreciated. We're happy that our team took care of you.
Sincerely – Koeppel Ford Team
- Badass
Frank Garcia, was the most helpful and inciteful Ford sales consultant. He was honest and told it how it is. I felt comfortable making a great investment under his care.
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Other Employees Tagged:
Frank Garcia
Dec 04, 2018 -
Koeppel Ford responded
Thanks for the feedback! We're happy to see that Frank was able to meet your needs.
Sincerely – Koeppel Ford Team
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