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Honda Village
Newton Corner, MA
811 Reviews
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811 Reviews of Honda Village
December 27, 2023
Has to be the single most ridiculous negotiation I've ever encountered at a dealer. Salesman negotiated a cash price for new CRV with trade, asked us to initial the deal paperwork, and asked for a credi ever encountered at a dealer. Salesman negotiated a cash price for new CRV with trade, asked us to initial the deal paperwork, and asked for a credit card to take a deposit. Ten minutes later, I'm expecting to see the deal paperwork (I had a check to pay the remainder), some other guy shows up who knows nothing about what was negotiated and signed, and says the price cannot be honored....and he's upset that I think I've been mislead! Repeat buyer. Will never go back. More
by bhhumphrey
Employees Worked With
Mohammed
Helpful November 15, 2022
From the GM Carl, to the service agent Phil, the best treatment imaginable. Dedicated to honesty, I always feel comfortable recommending this dealership to family and friends. My wife, my active duty Nav treatment imaginable. Dedicated to honesty, I always feel comfortable recommending this dealership to family and friends. My wife, my active duty Naval Officer son, along with myself all own Hondas from this dealership and we are repeat customers. More
by wbyrne53
Employees Worked With
Carl Pasquarosa, Joe Panichella, Phil Simmons
May 15, 2022
VERY WELL ORGANIZED CRIME. With a pre-approved letter, they had me sign a paper to check my credit but instead they had used my signature to send requests to multiple banks tha With a pre-approved letter, they had me sign a paper to check my credit but instead they had used my signature to send requests to multiple banks that had caused my credit to reach a record LOW. They had used that fact to let me know that I was not qualified for the vehicle that I already searched for and wanted, they told me that I am only qualified for either a used one or the HR-V 2022 which is too small for my family size. At first, when I was receiving CREDIT ALERTS messages on my phone, I asked Muhammad if he had sent requests to other banks other than my own bank where I was approved for the loan, he answered: "No, we will never do anything like that". After they ruined my credit score by running it many time for about 2 weeks, I couldn't go to another dealer and had to get the car they wanted me to get and they have used low credit score to charge me more than double the money the car value. For an HR-V 2022 with a $9,000.00 cash deposit, they charged me over $45,000.00. My car is too small, my kids are fighting for space, my 11year old has to stretch her legs to other seat and end up with legs cramps every day. They had ruined my entire life by messing up my credits, forced me to get a car that is too small for my family and added some protection plans with their affiliated company Zurich Shield that refuses to provide for the services that I paid for. I am giving them a 0 star and I am asking everyone who have been a victim of that type of fraud to join me to report that to the Attorney General Office and spread the news to all Social Media Sites to stop these thieves form ruining other families' life. More
by Family ruined by Honda Village and staff.
Employees Worked With
Mohammad
February 09, 2022
No one answers the phone, and the online scheduler does not work! How in the world does one schedule an appointment? Nonexistent customer service, is poor customer service. not work! How in the world does one schedule an appointment? Nonexistent customer service, is poor customer service. More
by sansan0171
Employees Worked With
Noone answered
January 05, 2022
Best treatment from a dealership. Jorge was the salesman who helped me and went above and beyond to make sure I could get a car at that dealership. Thank you Jorge, Kendra and David. You guys are amazing! who helped me and went above and beyond to make sure I could get a car at that dealership. Thank you Jorge, Kendra and David. You guys are amazing! More
by michelle
Employees Worked With
Jorge
August 31, 2021
Hi my name is Muris today I have a appointment for a Oil change my appointment was at 11:00 AM I’m waiting for oil change two and half hour And the person who take my car his name is Kevin Manning hi was v change my appointment was at 11:00 AM I’m waiting for oil change two and half hour And the person who take my car his name is Kevin Manning hi was very rude and Unprofessional and unpleasant. The service was very bad and he was eating and talking with a customer that’s really rude I am customer over 10 years and I purchase three car in this dealership and I don’t think that I’ll be back anymore. More
by Muris
Employees Worked With
Kevin Manning
May 31, 2021
I had the most disgusting car buying experience with this dealer, I try to buy a civic. Told them I want to finance with my bank and they say yes, at the time of signing the paperwork, price was different an dealer, I try to buy a civic. Told them I want to finance with my bank and they say yes, at the time of signing the paperwork, price was different and also the bank that I want it to be finance with, they told me, you don’t get to choose, we choose for you, definition of this, there’s not honesty say all and got my business somewhere elsewhere and I am glad I did More
by Avilaroberto
Employees Worked With
Stanley Peña
May 27, 2021
There service department is horrendously unprofessional. Called in to speak about something my dash cam caught on video and they were disrespectful unhelpful and had no regard for me as their customer Called in to speak about something my dash cam caught on video and they were disrespectful unhelpful and had no regard for me as their customer More
by Daniel213
Employees Worked With
Joe Panichella, Phil Simmons
May 15, 2021
Excelente Dealer y el personal ni decirlo Manny Zabatta el mejor un gusto negociar con ustedes, todo fue muy rápido y sencillo Gracias por el auto 🚘 el mejor un gusto negociar con ustedes, todo fue muy rápido y sencillo Gracias por el auto 🚘 More
by Edgardo
Employees Worked With
Manny Zabatta
May 05, 2021
Reached out with regard to an instock vehicle. Was quoted $10,000 over msrp via text by salesman Joshua Fink. Upon declining and referencing realistic quotes from competing dealerships Mr. Fink was i quoted $10,000 over msrp via text by salesman Joshua Fink. Upon declining and referencing realistic quotes from competing dealerships Mr. Fink was immediately deceptive, confrontational, insulting and boasted of other large markups the dealership had taken from willing customers. A salesman that starts with outright lies and ends with insults does not represent Honda Usa or Honda Village of Newton well. More
by jfletch
Employees Worked With
Joshua Fink
