JC Crawford | Page 5
Sales & Leasing Consultant
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
For over 42 years I have been blessed to have the privilege of providing service to the incredible people of Northeast Ohio. My clients are my friends. I started with the Klaben Auto Stores on January 2, 1998. I chose Klaben because they truly put the customer first. At Klaben, I am part of the family, as are my clients. When I'm not selling cars, I spend my free time working out to stay fit so that I can continue to enjoy my passion, riding my motorcycle cross country. I have clocked over 15,000 miles in the last few years exploring America and meeting incredible people. My favorite trip was to Portland, Oregon. I love to talk about cars, trucks and of course, motorcycles. 330-673-3139 ext 333
Read moreDealership Experience
26 yrs, 4 mos
Industry Experience
54 yrs, 2 mos
Languages Spoken
English
99 Reviews
Write a Review99 Reviews of JC Crawford
August 21, 2019
A team aimed to satisfy their customers The last encounter (visit) started out rocky however; the team recovered with adequate communication and overall attention to all concerns. Team was v The last encounter (visit) started out rocky however; the team recovered with adequate communication and overall attention to all concerns. Team was very empathetic to my concerns about the issues and length of time to complete the job. I was satisfied with how Mike B. and Sean picked up the ball and made me feel like they cared. More
Other Employees Tagged: Mike Brandvold, Sean Bradford , Mario Palomba
June 08, 2019
Simple Been coming to Klaben for years and will continue to do so. Always a pleasant experience and the employees are top notch. Simply the best. Been coming to Klaben for years and will continue to do so. Always a pleasant experience and the employees are top notch. Simply the best. More
Other Employees Tagged: Mario Palomba
May 13, 2019
another good day at the dealership! smile Another wonderful shopping experience with J.C. Crawford. How lucky that Klaben Ford Lincoln has such a talented and experienced customer service per Another wonderful shopping experience with J.C. Crawford. How lucky that Klaben Ford Lincoln has such a talented and experienced customer service person. THANK YOU!!! More
May 10, 2019
Second to none! Exceptional rating for exceptional service. Sales and service team has met and most often exceeded my expectations. Customer for over 15 years; satisf Exceptional rating for exceptional service. Sales and service team has met and most often exceeded my expectations. Customer for over 15 years; satisfied with overall customer service. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Christine Klaben , Mario Palomba
March 31, 2019
Very good experience purchasing new Escape I have purchased several cars with Klaben and I am very satisfied. The staff is very professional and friendly. I have worked with JC several times. I have purchased several cars with Klaben and I am very satisfied. The staff is very professional and friendly. I have worked with JC several times. He is so helpful and makes buying a car enjoyable with no pressure. More
Other Employees Tagged: Andy Bellian, Denise Miller
March 15, 2019
2019 Lease renewal As always the process of renewing a lease with Klben and JC Crawford was painless. JC was helpful in finding the vehicle we wanted. Once the decisio As always the process of renewing a lease with Klben and JC Crawford was painless. JC was helpful in finding the vehicle we wanted. Once the decision was made the rest of the staff were efficient in getting through the paperwork and getting us on our way. More
Other Employees Tagged: Jennifer Bowen
February 11, 2019
Fun happy kind accommodating experience Klaben treated me like family! JC, James and Christine are wonderful people that made the process fun and exciting! I couldn’t say enough about how ni Klaben treated me like family! JC, James and Christine are wonderful people that made the process fun and exciting! I couldn’t say enough about how nice they were to me and how easy they made the process. I love my new Lincoln!! More
Other Employees Tagged: Christine Klaben , James Stickler
February 10, 2019
Great Place We have dealt with Klaben over the years and have always been treated fairly. The sales and service teams are professionals, always fair and curtious. We have dealt with Klaben over the years and have always been treated fairly. The sales and service teams are professionals, always fair and curtious. I live 20 plus miles away and I always service my vehicles there. More
Other Employees Tagged: Mike Brandvold, Christine Klaben, Jennifer Bowen
December 17, 2018
Traded in my car for a CPO F-150 with great service. Traded in my car for a CPO f-150 and went through the entire process in one afternoon. Great service with friendly employees who are there for you to Traded in my car for a CPO f-150 and went through the entire process in one afternoon. Great service with friendly employees who are there for you to get you into the vehicle you want. They don't pressure you to buy anything, they allow you to buy what you choose and make the process stress free and easy for you. Klaben is number one in customer service in all departments of sales side and the service center. Highly recommend Klaben for anyone looking to buy a first car or their next car. More
Other Employees Tagged: Christine Klaben , Andy Bellian
December 13, 2018
Excellent Customer Care JC Crawford has sold me three new cars over the past 15 years. Joe French has been my service advisor for most of that time. As always, when my 2019 F JC Crawford has sold me three new cars over the past 15 years. Joe French has been my service advisor for most of that time. As always, when my 2019 Fusion Energi Titanium arrived, it was in perfect condition. JC explained all of the advanced features and then took me on an extensive test drive to assure that I understood how everything worked. Klaben has always provided excellent customer care in both sales and service. Andy Bellian was also very helpful. More
Other Employees Tagged: Joe French , Andy Bellian