Jackie Torres
Jackie Torres at Toyota Town of Stockton

Jackie Torres

Service Advisor

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

4.9
46 Reviews
4.9

46 Reviews

Write a Review

Dealership Experience

11 yrs, 4 mos

46 Reviews of Jackie Torres

March 31, 2024

Dealership Rating
Employee Rating

I always receive Excellent Customer Service here. And the regular maintenance services on my 2008 Toyota Camry have helped to keep my car running smoothly for 15 years. I plan to continue coming to More

by marcusaunt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Toyota Town of Stockton responded

Thanks so much for your loyalty to us here, Marcus! We're lucky to have you as a valued customer and we can't wait to work together for another 15+ years! Regards, Jason Kim General Manager

February 28, 2024

Dealership Rating
Employee Rating

The great service and friendly environment is what keeps me coming back, jackie helped me get what i needed sorted out and i look forward for my next visit. More

by mnick0017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Toyota Town of Stockton responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Jackie. Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

January 27, 2024

Dealership Rating
Employee Rating

This dealership has very knowledgeable staff which make owning this car great, no complaints here. More

by savila209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Toyota Town of Stockton responded

It pleases us to hear that you enjoy your service visits here with us! We hope to see you again! Regards, Jason Kim General Manager

November 26, 2023

Dealership Rating
Employee Rating

Jackie always is always great and always makes me smileā€¦ love her and her customer service More

by ppitre45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Toyota Town of Stockton responded

It's wonderful to see that Jackie always provides you with an amazing visit! Can't wait to see you again! Regards, Jason Kim General Manager

October 01, 2023

Dealership Rating
Employee Rating

Very friendly and professional. The waiting area is comfortable and pleasant if you are waiting for your vehicle. More

by darlene.p.cobb
Recommend Dealer
Yes

Other Employees Tagged: Erick Gomez

Oct 03, 2023

Toyota Town of Stockton responded

It's our pleasure to deliver quality service, Darlene. Thank you for your 5-star rating! Regards, Jason Kim General Manager

September 28, 2023

Dealership Rating
Employee Rating

Toyota Town of Stockton is fast and efficient. The service personnel are friendly and knowledgeable. They ensure that you understand the work being done on your vehicle. More

by lnamohala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Toyota Town of Stockton responded

Thank you for your wonderful rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Kim General Manager

September 14, 2023

Dealership Rating
Employee Rating

It's always been a pleasure to go to Toyota Stockton for service for my car, not too long to wait, More

by erlindacook59
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Toyota Town of Stockton responded

Thanks for being part of the family, Erlinda! We're lucky to have you as part of the family and we're happy to see you always receive 5-star service. We appreciate both your review and your business and here's to many more years of working together. Regards, Jason Kim General Manager

July 30, 2023

Dealership Rating
Employee Rating

Service center is great. Minimal wait time to meet with my service advisor, Jackie Torres. More

by fquilantang
Recommend Dealer
Yes
Aug 01, 2023

Toyota Town of Stockton responded

Thank you for being a valued member of the family! It's great to hear you always enjoy your visits & we look forward to taking care of your future auto needs! Regards, Jason Kim General Manager

July 20, 2023

Dealership Rating
Employee Rating

My advisor was professional knowledgeable, and funny. My appointment was at 1:10 pm I was in and helped with in 6 minutes. My advisor called to keep me informed about my vehicle. He also let me know wh More

by memah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Macias, Kou Yang, Richy Zepeda , Johnathan,

Jul 20, 2023

Toyota Town of Stockton responded

We appreciate your sharing your stellar rating! Our team works hard to provide our customers with 5-star service and we're thrilled we've delivered. We hope your car is running like new! Regards, Jason Kim General Manager

July 14, 2023

Dealership Rating
Employee Rating

Jackie Torres delivers a new level of awesomeness every time Iā€™m there at the dealership for service. More

by ParnellS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2023

Toyota Town of Stockton responded

Welcome back & thank you for your excellent rating. We're so proud of Jackie for delivering another 5-star visit. Congratulations on your new Toyota! Regards, Jason Kim General Manager

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