"Great place to buy a car !"
Great service from entire staff .. Spencer and manager and finance dept. Love my Jetta!! can’t say enough about the great service professionalism generosity and kindness of every person I interacted with.
I leased a Jetta and decided to come back to purchase another car at the end of my lease. Spencer and finance manager Jake were a HUGE help through the car buying process. They made me feel welcomed and like family. There was no sales pressure nor did I ever feel like they were not looking out for my best interest or car needs. I will be back for a 3rd time when I am ready for my next car purchase. Heritage Volkswagen has a customer for life! Thank you again for everything!!
"All The Time I Needed to Find Exactly What I Wanted"
I switched from Honda to VW in 2009, after I discovered how VW had upped its game - a solid body with a fierce driving experience. I have bought 3 VWs from Heritage VW Parkville: An awesome 2009 Jetta SportWagen, a 2015 VW Golf, and now a 2019 Tiguan SEL. The trade-in process has always been a breeze. This year, I realized that for my current lifestyle, I needed more covered cargo space, so I decided to upgrade from my 2015 VW Golf to either a Subaru Outback or a VW Golf SportWagen...but then I tried the VW Tiguan.
I was able to take my time (8 months!) to test drive the cars and really consider which would work best for me, and I finally chose a 2019 Tiguan SEL - pure white exterior with a storm grey interior. It's perfect!
Working with Melissa was easy. She listened intently and gave me the space and the time that I needed to make my decision. I'd felt I'd bought my Golf too quickly - I'd been overseas for 3 years and had just wanted a car I trusted, and thought I'd go all lean and mean and green, but ultimately, the cargo space just didn't cut it. I was able to rule out the Subaru pretty quickly - not nearly as nice - but I had trouble between the SportWagen (ah! Marakkesh Brown interior!) and the Tiguan...but I am so pleased with my decision.
After I made my purchase, Josh came out and helped show me a lot of the coolo boolo features the car has.
Gabe was helpful last time, and also recognized my continued patronage...
Melissa brings the team together~
My experience was awesome. This is my third vehicle from them and they never disappoint!! They get you what you want, they go above and beyond!!
"Very Happy Customer"
My wait was long but that is to be expected. Overall I am pleased and will come back in the future. I would also recommend friends/family. Thanks Heritage VW.
"Great to deal with"
This was one of the best car buying experiences I have had. Not high pressure and really worked with me to get my payments where I needed.
"DID EVERYTHING POSSIBLE TO HELP MY GET A NEW CAR!!!!!"
I came in with little hope of getting a car but at once I was at put at ease with the kind welcome of Bruce. Before I knew it I was approved for a brand new car!!! Him and his team did everything possible that I was able to drive off that lot that night!!! Spencer and Jake was the icing on the cake of that night with all of their help and knowledge about the whole process and helping me and making sure everything was squared away before I left!! I will tell everyone that I know that’s looking for new car to come to him!!
- Curley Aluminum
If you are looking to buy a used car, Herb Randolph is the guy to see. I recently purchased a very affordable Dodge with low mileage and I honestly have no regrets!
- Wayne volkswagen
Excellent Service and clean and nice dealership and Quality cars and nice sales man and women also A great car #Warranty and Volkswagen has good car ratings
This was a great experience! This is our 11th VW and I’m looking forward to driving this truck. I would highly recommend this dealership.