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Jacob Haro
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201 Reviews
201 Reviews
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201 Reviews of Jacob Haro
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October 03, 2022
Prices jumped significantly. You can go to another Honda dealer 20 min down the road and get oil with filter, and air filters changed for same price. I payed for a part scheduled You can go to another Honda dealer 20 min down the road and get oil with filter, and air filters changed for same price. I payed for a part scheduled the work 30 days in advance e to allow parts to arrive. The quote I was given when comparing prices to OEM honda parts online were 3 times as much without labor. When I brought it in for the job 1 of the parts hadn't arrived. One of the parts wasn't needed, and it was still 3 hours of work. I waited 45 days and was told I would be notified when it arrived. Finally I came in and picked it up. This is a pretty big hassle since I don't live in the state. The mechanics do good work, the service Reps are good as well with the exception of the job I just spoke of. If you have to speak to someone you are better off just driving in. I have gotten all oil Changes with the exception of maybe 4 or 5. So I guess I would recommend them to a friend, but there is room for improvement. More
by rjayded
Other Employees Tagged: Frank Perez , Jayson Bluhm
September 15, 2022
Thanks for making it easy and affordable to have my oil changed. Your staff is very friendly! changed. Your staff is very friendly! More
by kayladp6
Other Employees Tagged: Frank Perez
September 15, 2022
It was clean, the service was quick and I was informed every step of the process. every step of the process. More
by evannoy
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Jesse Martinez , Collin Gum
September 09, 2022
No good service. I went to get a new key for my truck and reprogrammed the key , leave ther truck overnight and when I tried to turn on the truck next day , key did n I went to get a new key for my truck and reprogrammed the key , leave ther truck overnight and when I tried to turn on the truck next day , key did not worked, waiting for 2 hours to get ready again, More
by mosar7722
Other Employees Tagged: Frank Perez, Alex Ruiz
September 07, 2022
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by kevindemille
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Jesse Martinez , Collin Gum
September 02, 2022
Service was good, however the wait for the oil change and rotation was 2.5 hours. I don’t understand why I have an appointment if it’s going to take that long. rotation was 2.5 hours. I don’t understand why I have an appointment if it’s going to take that long. More
by MATT.TOBIAS5
August 24, 2022
Jacob was great from the welcome and check in. His communication throughout the day was terrific. They kept the truck overnight to try and work on the auto high/low beam feature and went the ext His communication throughout the day was terrific. They kept the truck overnight to try and work on the auto high/low beam feature and went the extra mile trying to confirm the extra wind noise the driver's window or door seems to make. All in all, kudos to Jacob and the mechanic for their efforts. More
by woodbury
August 17, 2022
It took 2 HOURS for an oil change. Had an appointment for 8:30am, my car was checked in by service advisor at 8:27am, my car was still sitting in line at 10:00am and "completed" at 10: Had an appointment for 8:30am, my car was checked in by service advisor at 8:27am, my car was still sitting in line at 10:00am and "completed" at 10:30am. What is the point of having appointments for the most basic of services if your car will be sitting there for over an hour? Was not only angry customer, another lady had an appointment at 8:15am for oil change and was still waiting when my car was done. When wrapping up paperwork, the service advisor also did not mention anything about receiving a survey this time around like they always have done in the past, wonder why?? Maybe knowing that wait times are completely ridiculous. Will take my business elsewhere in the future as your time and money does not matter to Ken Garff Honda Riverdale! More
by JSC8116
