"What Happens When Things Go Wrong!"
We highly recommend Village Volkswagen!
If you want to know how good a dealership really is, see what happens when you have a problem and how they deal with it.
We encountered a service problem issue. Village Volkswagen not only rectified the problem, but Brandon Perry, the Service Manager, personally got involved and went out of his way to make sure that every concern we had was addressed.
Village Volkswagen is a rare find in today’s world!
David and Judy Duke
Talking Rock, GA
"Friendly and Professional "
- Jim Brown
Overall it was a great experience waiting while having my car serviced at Village Volkswagen. I was kept informed of the progress by Jacob who was friendly and courteous and the service took less time than I had anticipated. I would highly recommend Village Volkswagen and plan to use them for future services.
"Fast and affordable service"
Great experience! My service was finished quicker than I was expecting and for a lower price than I expected! The staff was very friendly and even washed my car for me!
- Dr. James
I cannot say enough about Village VW of Chattanooga. Not only is the service and car buying experience great, but everything is tailored to the individual customer. These folks go out of their way to treat your like family. We love visiting the dealership and are always immediately greeted upon arrival. You can bet that we will continue to have our two VW vehicles serviced at Village VW and we will continue to purchase new vehicles there as well. We very much value our relationship with Chad our salesman and Jacob our service representative. These guys are amazing and we appreciate them so much! We also want to thank Jonathan and Robert for taking good care of us as well. Thanks Village VW!!
Jacob was so helpful. He kept us updated throughout the day on how our service was going. He definitely went above and beyond other dealerships I have dealt with.
"Car diagnosis as well as part ordreed and repair completed"
- Cottage Grove
I received excellent service from Chattanooga Volkswagen Service Center, Jacob Witener (not sure I spelt it right) Very courteous, friendly and helpful and completed the job well.
- myra nance
Excellent job! Great explanation of the service rendered. He was friendly..and even sung happy birthday to me! I had a wonderful experienced...everyone i cam in contact with was kind. Overall a great experienced.
"Friendly, fast, and professional!"
I brought my Jetta in for its 20,000 mile service today. The service staff greeted me warmly, made sure I knew where to get some coffee, and let me know exactly what would be happening with my car during this service visit. Everything was done quickly and efficiently - I had even told them that they didn't have to bother washing my car but they graciously took pity on it and did it anyway :) Very pleased with the staff and the service - I highly recommend this dealership!
"Drive by service"
- Albert A. Baca
Drained the battery. When I got it charged up, all the warning lights came on and stayed on. Called the dealership, talked to Jacob at the service desk. He had me bring it by and without an appointment. I waited about 20 minutes and he took care of the problems. Outstanding and very friendly service.
"Great service team!"
Friendly service staff. Always willing to assist with servicing vehicle, even on short notice. Called Jacob needing a last minute oil change. Arrived at dealership within 5 min of making call and was in and out in 45 minutes. Jacob also added a coupon to ensure I received the best discount possible. Thanks Jacob!