"Friendly, informed, no pressure, & fast"
I've been researching a car purchase for a long time. I found a car online at Mazda elk grove. I called the dealership to verify the car was there. Jaik found the exact vehicle I was looking at in the overflow lot, and when I showed up that afternoon to test drive it, he was ready for me. He was very friendly, respectful, and informative. Once I decided I definitely wanted to purchase, he made every effort to provide me with the payment range I was hoping for. My finances provided him a challenge in that aspect but he did very well. Then Fritz finalized the purchase. Again, very friendly, no pressure, respectful, very informative. The only flaw I found in the process was that it took awhile to detail the car before they handed it over, but it was pretty dirty in that overflow lot so I'm willing to overlook that part. Overall, great experience. I'm glad to be part of the Mazda family!
They were very helpful and helped me purchase my new vehicle with ease. First dealership I went to that didn't take 5 hours plus to get a car you know you want.
"Thank You! "
I have been looking at buying a new car for the last 3 years. Jaik who is absolutely amazing, smiling, easy to work with and really is on your side when purchasing a car, to their finance guy and Fritz made this so quick and easy! All very professional and friendly my stigma of what it was going to be like to have to go through purchasing a car for my first time was disarmed by how amazing the team was at Elk Grove Mazda.
Thank you again guys for putting me in such a pretty new car and being so absolutely amazing!!!
- Happy Customer
Jaik approached us in a very professional and friendly way. He was relatable and was very knowledgeable on the test drive. He was patient with us and held his positive attitude the whole time. It’s like shopping for your new car with a fun friend from Mazda. DeAnnah, the Finance Manager, made the contract signing enjoyable for what seemed like 10 minutes with her. Overall, I’m very satisfied with the new Mazda family I met and the service I will be utilizing in the future. Free car wash for life!
"Best buying experience I’ve had"
Easily the best car dealership I’ve ever been to! I highly recommend coming here if you or anyone you know is looking to get a new vehicle. Exceptional customer service and just an all around great team! Through the entire car buying process Jaik went above and beyond to make sure I was happy with all the choices and the team worked hard to get me into a car. Further on down the road when it’s time for something new I will definitely be returning!
Everyone at Mazda are amazing. They really care about their customers. Id refer anyone to mazda. Jaik willmon is amazing. Thanks to everyone that made this possible.
I don't have a lot of experience at with car dealers but I have no complaints about this one. Helpful and willing to negotiate.
"The best service "
We did not have all documents needed but Jaik was very patient and worked with us even past closing time. We had a wonderful experience.
"Went to update stereo system, ended up buying a new car!"
First visit was to update out auto "infotainment" system. Billy Shields in service was fantastic with what we needed. My wife walked the lot looking at cars and the work was completed. 1st rate job! Second visit, 4 days later, we came in for a closer look at what she had seen.. Met up with Jaik Willmon. one of the sales guys. He was very knowledgeable of all things concerning the CX5 we were considering. After a test drive and a quick symposium on Leasing v. Buying, we decided to finalize the deal. Enter Francisco Morales, the money/numbers guy. He comfortably walked us thru all the paperwork, had our new car detailed and the gas tank filled. All in all it was a pleasant experience. See ya all in 2 years!!
"What a nice car buying experience"
We were not planning on buying a car and left with TWO Mazda 3's. Jaik Willmon approached us with a hello and a smile. He showed us the car we saw on line and was never pushy nor did he rush us. As we decided to buy the Mazda after the test drive we started looking at another Mazda and received such a great price that we decided to trade in the car we arrived in which was a Nissan and left with a 2015 Mazda 3 Hatchback and a 2016 Mazda 3 Touring sedan. Service was great and the process was smooth. Francisco in financing explained everything we were signing and was very efficient. We got great deals on maintenance plans. Have always loved Mazda as I had one years ago and am very happy to own two Mazda's now. Elk Grove Mazda is the place to get your next Mazda. You will not be disappointed. Ask for Jaik and Francisco.