"Worked with Taylor to buy my latest car. He was really..."
Worked with Taylor to buy my latest car. He was really pleasant, nice guy to work with. He patiently took me on several test drives and explained the buying process very well. I would recommend going through him, great experience.
We got a great deal, and had a great experience with Jaik and Jarell. Jaik took the time to test drive several times, review all the features, and make sure we had the model we wanted. When we came in to complete our purchase, Jaik was out so we got to work with Jarell. He was friendly, explained everything, and got us through the paperwork process. Drove our new CX-5 home today!
"Jaik Willmon was both professional and knowledgeable"
The new Mazda dealership remodel looks fantastic. I took advantage of their reopening sale and was very impressed. Jaik Willmon was my main dealer but the whole Mazda team was very accommodating and welcoming throughout the entire experience. They really listened to my needs and worked to find me exactly what I was looking for.
"Got my dream car for a great deal!"
I just bought my first Mazda and I absolutely love it. Jaik was an awesome salesman! He went above and beyond to get me my dream car for a great price! This dealership overall was very helpful and considerate. I would highly recommend this dealership over any other dealership in the area. Thank you Mazda of Elk Grove for everything!
"Super easy to work with and very knowledgeable "
This was mu first car buying experience but i can see that Jaik isn’t like any other car dealer, he actually cares about the customer. He worked with what i was looking for and made the whole process enjoyable. I can easily say that the next time i want to buy or finance i vehicle i am going to Jaik.
"Good professional experience"
Jaik was nice and honest, he gave it to me straight and only tried to sell me on the stuff I told him I wanted, not a ton of extra stuff that he knew I wasn't really looking for. Very informative and I could tell he knew what he was talking about when it came to the Mazda 3. Good and professional. Working with Matt online was straightforward and easy as well
"Customer focussed service "
After extensive research, the Mazda 3 was high in my shortlist of compact cars to test-drive. The Costco Auto Program connected me to Mazda of Elk Grove. I was promptly contacted by Gerlie Fevidal who set up an appointment for a test-drive. Gerlie was with another customer when I checked in and her colleague, Jaik Willmon, assisted me.
After listening to what I was looking for in a new car, Jaik went over the features of the redesigned Mazda 3 and its technology. We took a test drive that allowed me to adequately evaluate the vehicle’s handling and driver safety features. After returning to the dealership, Jaik showed me the Costco Member-Only price sheet, which specified the prearranged discount, applied to the invoice price. We were joined by the Sales Manager, Trent Smith and had an enjoyable discussion regarding the philosophy behind the exterior and interior redesign of the Mazda 3.
After agreeing on a purchase price, I returned the next day to purchase my Mazda 3 sedan. Paperwork completed I was taken to the delivery area where my detailed Mazda 3 was waiting. Gerlie went over the salient features of the car and helped setup the Mazda Connect system before I drove away.
When interacting with salespeople I look for those who listen, are knowledgeable and establish rapport. Gerlie, Jaik and Trent exemplified these characteristics. I look forward to enjoying Mazda of Elk Grove’s commitment to continued customer satisfaction in the years ahead.
"Bought our Mazda 6 lease "
Very helpful and answered all our questions!
We bought our Mazda 6 that we’ve leased for the last 3 years, we love it!
Jaik really cared that I understood the CX-5 I was driving. He let me ask any and all questions. He went above and beyond and was really patient with me. He was not pushy and was very friendly.
- Susan 1$
Leased 2018 Mazda 3. Jaik was my salesman. I rate his expertise A+. Excellent people skills. He answered all my questions and was caring and good mannered. Never appeared in a hurry. Direct eye contact And turned his cellphone down. He gave all my info to the supervisor to write up a financial plan correctly. Would definitely recommend Mazda Elk Grove to others. Sincerely Susan S.