James Finch
James Finch at Crest Cadillac

James Finch

Cadillac Certified Sales Consultant

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of James Finch

April 28, 2026

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Employee Rating

Far for me, but worth the drive to make a deal happen. Dealership was welcoming. More

by stacey.gallia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Crest Cadillac responded

We are privileged to hear that the journey was worthwhile for you. Your feedback about our welcoming environment truly means a lot to our team. We understand that distance can be a consideration, and we're grateful you chose to visit us to complete your transaction. Thank you for taking the time to share your positive experience with us.

March 29, 2026

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Employee Rating

The service was great . James Finch took me through the process. The rest of the process was very good. More

by CALVIN_BLACKWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2026

Crest Cadillac responded

Thank you for your kind feedback. We’re glad James Finch guided you through the process and that everything went well. We appreciate your trust and look forward to seeing you again.

March 29, 2026

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Employee Rating

Easy process. My only issue was the vehicle was not properly cleaned. James has set an appointment for me to come in and have it detailed. That was a bit inconveni More

by YALONDAWRIGHT1
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Apr 20, 2026

Crest Cadillac responded

Thank you for your feedback. We’re glad the process was easy and that James has already helped set up a time to take care of the detailing for you. We appreciate your patience and look forward to seeing you again.

March 22, 2026

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Employee Rating

All of Crest employees meet our needs. Buying a car is not always a good experience. This time it was fast and deal met our needs. More

by GNEUMANN4
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Apr 20, 2026

Crest Cadillac responded

Thank you for your kind feedback. We’re glad the team met your needs and made the process fast and smooth. We appreciate your trust and look forward to seeing you again.

March 12, 2026

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The dealership is top notch and our salesman was fantastic! He took the time to find me the perfect car that fit my needs and wants. Highly recommend them both. More

by 1MINA4AVA
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Apr 20, 2026

Crest Cadillac responded

Thank you for your kind feedback. We’re glad your salesman helped you find the perfect car and that you had a top-notch experience. We appreciate your recommendation and look forward to seeing you again.

March 11, 2026

Dealership Rating
Employee Rating

James listened to my request, executed on finding me what I wanted and efficiently & effectively guided me through the purchasing process with the great Crest Team. More

by mikeryan13128
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Apr 17, 2026

Crest Cadillac responded

Thank you so much for sharing your experience! We are thrilled to hear that James was able to help you find exactly what you were looking for and that he made the entire purchasing process smooth and efficient. It is wonderful to know that the rest of the Crest team provided you with such great support as well. We truly appreciate your business and hope you are enjoying your new vehicle!

January 06, 2026

Dealership Rating
Employee Rating

Now I see why Crest is different. My experience from the first phone call to today where I'm enjoying my (new to me) wheels has been nothing short of above and beyond. James is absolu More

by AudiDriver2020
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Jan 07, 2026

Crest Cadillac responded

We are happy to hear about your outstanding experience with us! It's wonderful to know that from your initial phone call through to enjoying your vehicle today, everything exceeded your expectations. We're thrilled that our team provided the exceptional care and attention that made your visit completely stress-free, which is exactly what we strive for with every customer. Your kind words about the incredible service you received mean the world to us. We truly appreciate you choosing Crest Cadillac and look forward to serving you again when you're ready for your next vehicle!

January 01, 2026

Dealership Rating
Employee Rating

I really appreciated Jay he is excellent with honesty and kindness. I would buy any car from him and will be a voice for this man. Integrity should be his middle name. More

by VENUSELRABAA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Dunacusky, Khalid Zafar, Aryna

Jan 05, 2026

Crest Cadillac responded

We are excited to hear about your wonderful experience with our team. Your kind words about the honesty and genuine care you received truly mean the world to us. It sounds like you felt completely comfortable and confident throughout your visit, which is exactly what we strive for with every customer. We're thrilled that the integrity and trustworthy service made such a positive impression on you. Thank you for taking the time to share your experience and for your loyalty.

December 16, 2025

Dealership Rating
Employee Rating

James was attentive and knowledgeable about the process and the vehicle He got us the best deal, worked thru all the features and options More

by SHRI.CHANDER
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Dec 22, 2025

Crest Cadillac responded

Thank you for the wonderful feedback! We're delighted that James provided attentive service and secured you an excellent deal while thoroughly explaining all the vehicle features. We appreciate you sharing your experience at Crest Cadillac.

November 01, 2025

Dealership Rating
Employee Rating

Mostly over the phone. But really appreciate James being able to deliver at least part way. He was very courteous and helpful throughout the process. More

by Lst_65
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Nov 06, 2025

Crest Cadillac responded

Thank you for your review and for taking the time to share your experience with us. We are delighted to hear that our team member provided courteous and helpful service throughout your process. It's wonderful to know that the delivery arrangements worked well for you, even when coordinating mostly by phone. We truly appreciate your kind words about the level of service you received. Your feedback means a great deal to us at Crest Cadillac, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

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