Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Gibbons
James Gibbons at Herb Chambers BMW of Boston

James Gibbons | Page 13

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.7
206 Reviews
4.7

206 Reviews

Write a Review

206 Reviews of James Gibbons

January 27, 2022

Dealership Rating
Employee Rating

This is 3d service visit in a row when I had to bring the car back for a redo!!!this is not acceptable— they should do it right the first time!!! More

by Judiez1
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Matt Krappe, Higor Teixeira

Helpful
Report | Print
Feb 16, 2022

Herb Chambers BMW of Boston responded

We understand your frustration and appreciate you bringing this information to our attention. We assure you that customer feedback is integral to how we operate, and we'll present these concerns to the team. Please contact me at your earliest convenience to discuss this situation in more detail so I can help resolve the situation. Thank you, Melissa Steffy - General Manager - msteffy@herbchambers.com

January 22, 2022

Dealership Rating
Employee Rating

Great service, people and convenience. First class. Scheduling was easy, spotless when I picked up car. More

by Patrickoneil547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jan 24, 2022

Herb Chambers BMW of Boston responded

We're happy to hear that we could make this an easier experience for you! Thank you for rating Herb Chambers BMW of Boston five stars!

January 19, 2022

Dealership Rating
Employee Rating

Great service, excellent communication, very professional Great attitude highly recommended , they took care my vehicle More

by Perkingsarcene
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jan 20, 2022

Herb Chambers BMW of Boston responded

We're happy to hear it! Thank you for coming to Herb Chambers BMW of Boston!

January 13, 2022

Dealership Rating
Employee Rating

James and the service team were helpful, efficient and the quality of the work was well delivered. Having the technician send a video of their work or findings is very helpful and builds trust. More

by DBH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jan 13, 2022

Herb Chambers BMW of Boston responded

We're happy to hear James and the service team could make your visit so enjoyable! Thank you for coming to Herb Chambers BMW of Boston!

January 04, 2022

Dealership Rating
Employee Rating

James is great a BMW of Boston. He’s always very helpful and makes sure my car is taken care of. I highly recommend James! More

by BG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Jan 05, 2022

Herb Chambers BMW of Boston responded

Thank you for these wonderful comments - James will be thrilled to hear them! We appreciate you being a Herb Chambers BMW of Boston customer and look forward to seeing you next time!

December 23, 2021

Dealership Rating
Employee Rating

James Gibbons, my service advisor for many years, once again took excellent care of my car, my loaner needs, and made the whole service experience delightful. More

by JoeC7505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami

Helpful
Report | Print
Dec 27, 2021

Herb Chambers BMW of Boston responded

Thanks for the great shoutout to James and the team! We're so happy they made this a five-star experience! We look forward to assisting you again!

December 10, 2021

Dealership Rating
Employee Rating

Amazing experience. Abdo M is very helpful Great client experience and wouldn’t go anywhere else More

by Nadinechakar@gmail.com
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Abdou Merheb, David Torres

Helpful
Report | Print
Dec 13, 2021

Herb Chambers BMW of Boston responded

Thank you for the wonderful feedback - Abdo will be so happy to hear it! Your business is greatly appreciated by all of us here at Herb Chambers BMW of Boston and we hope we have the opportunity to serve you again in the future!

December 09, 2021

Dealership Rating
Employee Rating

James and crew made it happen…small window of time, loaner, done ahead of time More

by pbarry124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Dec 10, 2021

Herb Chambers BMW of Boston responded

Thank you for leaving Herb Chambers BMW of Boston your review!

December 03, 2021

Dealership Rating
Employee Rating

Love being a Herb Chambers customer, I have been with those guys for a long time. More

by maratantonyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Dec 06, 2021

Herb Chambers BMW of Boston responded

We appreciate you taking the time to leave everyone at Herb Chambers BMW of Boston such a great five-star review! It means so much to hear you love being our customer! Thank you for letting us be your go-to automotive resource!

November 23, 2021

Dealership Rating
Employee Rating

Expedient check in and out.Filming of service check and Expedient check in and out. Filming of service check and reccomendatios is a welcomed addition. Good loaner. More

by Mrussillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Nov 23, 2021

Herb Chambers BMW of Boston responded

We're happy to hear the Herb Chambers BMW of Boston team has made your visit exceptional! Thank you for leaving your five-star review!

1
...
12
13
14
...
21

Dealership Inventory (517 Vehicles)

used 2021 BMW 228i car, priced at $26,998
2021 BMW 228i
used
Mineral Gray Metallic exterior
8 speed automatic
All-wheel Drive
$26,998
View Details
new 2024 BMW 228i car, priced at $48,720
2024 BMW 228i
new
Alpine White exterior
8 speed automatic
All-Wheel Drive
$48,720
View Details
used 2020 BMW 228i car, priced at $25,798
2020 BMW 228i
used
Black Sapphire Metallic exterior
8 speed automatic
All-wheel Drive
$25,798
View Details
new 2024 BMW 230i car, priced at $46,790
2024 BMW 230i
new
Jet Black exterior
8 speed automatic
All-Wheel Drive
$46,790
View Details
new 2024 BMW 230i car, priced at $44,740
2024 BMW 230i
new
Black Sapphire exterior
8 speed automatic
All-Wheel Drive
$44,740
View Details
used 2022 BMW 230i car, priced at $28,798
2022 BMW 230i
used
Black Sapphire Metallic exterior
Automatic
Rear-Wheel Drive
$28,798
View Details
View All Inventory