James Gibbons | Page 2

I feel very proud to be a customer of the Herb Chambers BMW dealership on Commonwealth Ave. in Boston. For over a decade I've received first class service from every department. I highly recommend seeking BMW dealership on Commonwealth Ave. in Boston. For over a decade I've received first class service from every department. I highly recommend seeking out Nick Lagas in Sales and James Gibbons and Higor Teixiera in the Service Department. I primarily deal with James and his associates, Rachel and Audrey, and the experienced crew of mechanics. I rarely have problems with my car, but if I do, I know that James and his team can fix anything, and they treat my vehicle as if it was their own! More

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Very fast and informative process. James Gibbons was clear and helpful in the entire process. James Gibbons was clear and helpful in the entire process. More

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James was extremely helpful and pleasant. He understood what I needed and made it happen He understood what I needed and made it happen More

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Very responsive and helpful in managing car service and availability as well as communication in a timely manner availability as well as communication in a timely manner More

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Staff was polite, professional and informative when asked specific questions about the service I was receiving. specific questions about the service I was receiving. More

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Excellent service as always. Very easy to work with. Loaners, overnighted parts. All for the comfort of the customer Very easy to work with. Loaners, overnighted parts. All for the comfort of the customer More

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Extremely knowledgeable and courteous service ! Very competent mechanics . All work explained in detail and completed as promised! Pan Very competent mechanics . All work explained in detail and completed as promised! Pan More

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very accommodating professional and takes pride in their work i love the video that the service dept provides while working in my car with full explanations as to what is needed work i love the video that the service dept provides while working in my car with full explanations as to what is needed More

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Great customer focus from the sales through service teams. Special Shoutout to James Gibbons for exceptional service. teams. Special Shoutout to James Gibbons for exceptional service. More

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James was quick to understand and assess the problem; parts were quickly secured. Getting appointment took a bit. parts were quickly secured. Getting appointment took a bit. More

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